Senior ChatGPT Strategy Specialist – AI Process Optimization & Team Enablement (H/F)

Introduction

At brighthush, we are redefining how businesses harness the power of artificial intelligence to streamline operations, elevate customer experiences, and unlock new revenue streams. As a leading B2B technology partner, we empower our clients to stay ahead of the curve by integrating cutting‑edge AI solutions into their everyday workflows. We are now looking for a passionate, results‑driven ChatGPT Strategy Specialist to join our dynamic team and drive the next wave of AI adoption across our organization and client base.

Why brighthush?

• Innovation at Scale – We invest heavily in research and development, ensuring our solutions are always at the forefront of AI technology.
• Collaborative Culture – Our cross‑functional teams thrive on open communication, knowledge sharing, and a shared commitment to excellence.
• Impactful Work – Every project you lead will directly influence how our clients operate, making a tangible difference in their bottom line.
• Growth Opportunities – We champion internal mobility, continuous learning, and leadership development for all employees.

Key Responsibilities

As the ChatGPT Strategy Specialist, you will be the catalyst for AI adoption across brighthush and our client ecosystem. Your day‑to‑day activities will include:

• AI Enablement & Training – Design, develop, and deliver engaging training programs (live workshops, e‑learning modules, and video tutorials) that empower internal teams and external clients to use ChatGPT confidently and autonomously.
• Solution Architecture – Configure and fine‑tune ChatGPT models to meet diverse business needs, from automating repetitive tasks and enhancing customer support to generating high‑quality content and performing data analysis.
• Use‑Case Development – Identify, prototype, and validate advanced use cases that integrate ChatGPT into existing workflows, ensuring measurable ROI and scalability.
• Resource Creation – Produce comprehensive documentation, best‑practice guides, and custom prompt libraries that serve as reference materials for users at all skill levels.
• Adoption & Support – Act as the primary point of contact for AI users, providing ongoing support, troubleshooting, and performance monitoring to guarantee smooth adoption.
• Technology Watch – Stay ahead of industry trends, new OpenAI releases, and emerging AI tools (e.g., Zapier, Make, custom APIs) to continuously refine our strategy.
• Stakeholder Collaboration – Partner with product, engineering, sales, and marketing teams to align AI initiatives with business objectives and client expectations.

Essential Qualifications

• Proven experience (3+ years) in deploying and optimizing ChatGPT or similar large language models in a professional setting.
• Strong background in process automation, preferably with tools such as Zapier, Make, or custom API integrations.
• Demonstrated ability to design and deliver effective training programs, including video production and interactive workshops.
• Excellent communication skills in French (written and spoken) with the ability to translate complex technical concepts into clear, actionable guidance.
• Hands‑on expertise in prompt engineering, model fine‑tuning, and performance evaluation.
• Self‑motivated, proactive, and capable of working independently while collaborating across multiple teams.
• Strong analytical mindset with a knack for translating business challenges into AI‑driven solutions.

Preferred Qualifications

• Experience in a B2B SaaS environment, delivering AI solutions to enterprise clients.
• Background in data science or machine learning, with a solid understanding of NLP concepts.
• Knowledge of compliance, data privacy, and ethical AI practices.
• Experience with video editing and instructional design tools (e.g., Camtasia, Adobe Premiere).
• Fluency in English, in addition to French, to support global client engagements.

Core Skills & Competencies

• Technical Proficiency – ChatGPT, OpenAI API, prompt engineering, NLP fundamentals.
• Automation & Integration – Zapier, Make, custom API workflows.
• Training & Enablement – Adult learning principles, curriculum design, e‑learning authoring.
• Communication – Clear, concise writing; persuasive speaking; stakeholder management.
• Project Management – Agile methodologies, sprint planning, deliverable tracking.
• Curiosity & Innovation – Continuous learning, experimentation, and a passion for pushing AI boundaries.

Career Growth & Learning Opportunities

At brighthush, your professional journey is supported by a robust learning ecosystem:

• Access to internal AI labs and sandbox environments for experimentation.
• Mentorship from senior AI architects and industry experts.
• Regular hackathons, innovation challenges, and cross‑team projects.
• Opportunities to lead AI initiatives across new verticals or geographic markets.
• Clear progression path to roles such as AI Product Manager, Head of AI Enablement, or Chief AI Officer.

Work Environment & Culture

Our workplace is designed to foster creativity, collaboration, and well‑being:

• Hybrid model with flexible remote options and on‑site collaboration hubs.
• Inclusive culture that celebrates diversity of thought and background.
• Regular team‑building events, hackathons, and knowledge‑sharing sessions.
• Supportive leadership that encourages experimentation and learning from failure.

Compensation & Benefits

While specific figures are tailored to experience and role seniority, we offer a competitive package that includes:

• Base salary commensurate with market standards for AI specialists.
• Performance‑based bonuses and equity options.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off, parental leave, and flexible working hours.
• Professional development budget for conferences, certifications, and courses.
• Wellness programs, including gym memberships and mental health resources.

How to Apply

If you are ready to lead the AI revolution at brighthush, we would love to hear from you. Submit your résumé, a brief cover letter outlining your most impactful ChatGPT project, and any relevant training or video samples that showcase your teaching style.

Next Steps in the Recruitment Process

• Initial screening of applications.
• Optional technical assessment or case study.
• In‑depth interview with the AI strategy team and senior leadership.
• Final discussion with the hiring manager and potential team members.

Join brighthush and help shape the future of AI‑driven business solutions. Your expertise will empower teams, transform processes, and create lasting value for our clients worldwide.