Dynamic Remote Danish‑Speaking Customer Support & Sales Specialist – Freelance, 100% Remote, High‑Earning Opportunity with brighthush

About brighthush

brighthush is not just a customer experience platform – it’s a movement that redefines how brands connect with their audiences. Leveraging the latest in artificial intelligence, data analytics, and human‑centric design, we empower global enterprises to deliver support and sales experiences that feel personal, proactive, and scalable. Our mission is simple: make every customer interaction a moment of delight, while giving teams the tools and autonomy they need to thrive in a fast‑moving digital landscape.

Founded on the belief that technology should amplify human empathy, brighthush has grown from a niche SaaS startup to a trusted partner for Fortune 500 brands, e‑commerce leaders, and emerging tech companies alike. Our remote‑first culture means you can work from anywhere, collaborate with colleagues across continents, and shape the future of customer experience from the comfort of your own home.

Why Join brighthush?

At brighthush, we celebrate talent that is driven, curious, and customer‑obsessed. Whether you’re a seasoned support professional or a sales enthusiast looking to broaden your skill set, we offer:

• Fully Remote Flexibility – No commute, no office walls. Work from your favorite location while staying connected through our digital collaboration suite.
• Daytime Shifts Only – Monday to Friday, 9 a.m. to 5 p.m. (your local time) to maintain a healthy work‑life balance.
• Competitive Compensation – Starting at €20 per hour, with performance‑based bonuses, commissions, and referral incentives.
• Comprehensive Training – From product deep dives to advanced sales coaching, we invest in your growth from day one.
• Long‑Term Partnerships – Work with a portfolio of international and local clients, gaining exposure to diverse markets.
• Clear Career Pathways – Progress from Support Specialist to Senior Account Manager, Team Lead, or Product Specialist.
• Culture of Innovation – A collaborative environment that rewards creativity, experimentation, and continuous improvement.

Key Responsibilities

As a Remote Danish‑Speaking Customer Support & Sales Specialist, you will be the frontline ambassador for brighthush’s clients, ensuring exceptional service and driving revenue growth. Your day‑to‑day tasks will include:

• Inbound Customer Support – Handle inquiries via phone, email, or chat with professionalism and empathy.
• Provide accurate, up‑to‑date information about products, services, and policies.
• Resolve issues efficiently, escalating complex cases to the appropriate teams while maintaining a high first‑contact resolution rate.
• Document all interactions in the CRM, ensuring data integrity and compliance with data protection standards.
• Maintain a proactive approach to customer satisfaction, following up on unresolved tickets and gathering feedback.
• Inbound / Warm Sales – Engage with pre‑qualified leads, present product solutions, and guide prospects through the sales funnel.
• Identify customer needs, recommend tailored solutions, and negotiate terms to close deals.
• Track sales metrics, update pipeline status, and report on performance against individual and team targets.
• Collaborate with marketing and product teams to refine messaging, improve conversion rates, and share customer insights.

Essential Qualifications

• Fluent Danish (C1 level) – both written and spoken.
• Strong English proficiency (B2 level or higher) for internal communication and documentation.
• Freelance status with the ability to issue professional invoices.
• Excellent written and verbal communication skills, with a knack for clear, concise messaging.
• High attention to detail, accuracy, and organizational discipline.
• Reliable, self‑motivated, and results‑oriented mindset – especially for sales roles.
• Experience in customer support or sales (preferred but not mandatory).
• Comfortable using CRM systems, chat platforms, and basic office software.

Preferred Qualifications & Skills

• Previous experience in a B2B or B2C support environment.
• Knowledge of SaaS products or technology solutions.
• Experience with inbound marketing funnels and lead nurturing.
• Familiarity with data privacy regulations (GDPR, CCPA).
• Proficiency in additional languages (French, Spanish, German, Italian, Portuguese, Swedish, Hungarian, etc.) – a plus for future expansion projects.
• Strong analytical skills – ability to interpret metrics and drive continuous improvement.

Skills & Competencies for Success

Beyond the qualifications, the ideal candidate will embody the following competencies:

• Customer‑Centric Mindset – Always putting the customer’s needs first and turning challenges into opportunities.
• Adaptability – Thriving in a dynamic environment where priorities shift quickly.
• Problem‑Solving – Quickly diagnosing issues and crafting effective solutions.
• Communication Excellence – Articulating complex ideas in simple, engaging language.
• Data‑Driven Decision Making – Using metrics to guide actions and measure impact.
• Collaboration & Team Spirit – Working seamlessly with cross‑functional teams to achieve shared goals.

Career Growth Opportunities

At brighthush, your career trajectory is limited only by your ambition. We provide:

• Structured learning paths – from Support Specialist to Senior Account Manager, Team Lead, or Product Specialist.
• Access to industry certifications (e.g., Salesforce, HubSpot, Zendesk).
• Cross‑functional projects that expose you to product development, marketing, and analytics.
• Leadership training for those aspiring to manage teams.
• Clear metrics and KPIs that help you track progress and showcase achievements.

Work Environment & Culture at brighthush

brighthush thrives on a culture of transparency, collaboration, and continuous learning. We celebrate diversity and encourage every team member to bring their authentic self to work. Our remote‑first approach means you’ll have the freedom to work from your preferred location while staying connected through:

• Weekly virtual team huddles and monthly all‑hands meetings.
• Digital channels for knowledge sharing (Slack, Teams, Confluence).
• Mentorship programs pairing new hires with seasoned professionals.
• Annual virtual retreats and team‑building activities.

Compensation & Benefits

While the base hourly rate starts at €20, your earnings can increase through:

• Performance bonuses tied to customer satisfaction scores and sales targets.
• Commission structures for closed deals.
• Referral bonuses for bringing in qualified talent.

Additional benefits include:

• Health insurance options (optional, with company contribution).
• Paid time off and flexible holidays.
• Professional development stipend.
• Access to a digital library of courses and webinars.
• Health and wellness resources, including virtual fitness classes and mental health support.

How to Apply

Ready to take the next step in your career? Submit your application through the link below. We’re excited to meet talented Danish‑speaking professionals who are eager to deliver outstanding customer experiences and drive revenue growth for our global clients.

Apply to brighthush Today

Final Thoughts

At brighthush, we’re not just building a customer support and sales team – we’re cultivating a community of high‑performing, globally minded professionals who value flexibility, growth, and impact. If you’re fluent in Danish, passionate about customer success, and ready to work with a dynamic, international portfolio, we invite you to join us on this exciting journey. Your expertise will help shape the future of customer experience, one conversation at a time.