Remote Position
Ecommerce Project Manager
🌍 Remote · United States
💼 Full-time
Interlace Digital is a Buffalo-based remote eCommerce agency helping ambitious DTC founders scale their Shopify revenue through paid media, creative strategy, and Shopify optimization. We need an eCommerce Project Manager to work between our paid media and creative departments, coordinating project-based work and keeping it moving from kickoff to delivery. This starts as a contract role at approximately 25 hours per week, with the intent to grow into a full- time position as scope expands.
Responsibilities
- Coordinate project-based work between our paid media and creative departments, keeping timelines, scope, and deliverables on track
- Coordinate with outside contractors and vendors handling execution on Shopify, email, and other project work
- Hands-on source, vet, and manage UGC creators, from outreach through content delivery
- Own how we use ClickUp and keep improving it: task structure, status visibility, templates
- Join client calls alongside leadership to provide status updates and spot opportunities for more work
- Flag inefficiencies across how we deliver for clients and build the fix, not just the observation
- Test and implement AI workflows (we're a Claude-based org) to make the team more efficient
Qualifications
- Required: 1-3 years in project management or operations at an eCommerce brand or an agency serving eCommerce clients
- Proactive and a quick learner, comfortable figuring things out and setting your own priorities without constant direction
- A systems thinker who builds processes rather than just following them
- Hands-on UGC sourcing experience or strong interest in creator management
- Strong task management skills (ClickUp or similar)
- Commercially minded, able to spot when a client could use more than what's scoped
- Clear communicator, comfortable holding people accountable and speaking up to leadership
Our Core Values
- Transparency: be honest and straight up
- Balance: do great work sustainably, without burning out
- Communication: clarity builds trust, be proactive
- High Standards: provide a top client experience and results
- Our agency motto: leave it better than you found it
Why Interlace
- Fully remote team, mix of US and offshore talent
- Work across a portfolio of growing DTC brands
- Direct access to and mentorship from the founder and leadership team
- Competitive pay & growth opportunities
- Ongoing professional development
Preferred Location: US, Canada, South America, or Central America Strong written and verbal English and prior experience serving US-based clients Flexible schedule; availability during 9 AM- 5 PM CST working hours