Experienced Direct Message Setter & Chat Sales Specialist – B2B Lead Generation & Appointment Setting for Remote Growth at brighthush

About brighthush and the Opportunity

brighthush is a forward‑thinking talent acquisition partner that empowers businesses across Australia and beyond to find the right people at the right time. With a culture rooted in innovation, collaboration, and a relentless focus on client success, we’re redefining how recruitment connects talent with opportunity. We’re looking for a dynamic, self‑driven Direct Message Setter & Chat Sales Specialist to join our remote team and help us scale our client relationships through personalized, high‑impact conversations.

Why Join brighthush?

• Remote Flexibility: Work from anywhere in South Africa (or any location that supports a stable internet connection) while enjoying a structured yet flexible schedule.
• Impactful Role: Your conversations will directly influence the growth of our client base and the success of our business development team.
• Professional Growth: Access to ongoing training, mentorship from senior sales leaders, and clear career pathways into senior sales or account management roles.
• Competitive Compensation: AUD $5 per hour, with the potential for performance bonuses and commission on closed deals.
• Inclusive Culture: A supportive, results‑oriented environment that values diversity, creativity, and continuous learning.

Key Responsibilities

As a Direct Message Setter & Chat Sales Specialist, you will be the first point of contact for prospective business clients. Your role will involve building authentic relationships, qualifying leads, and setting appointments that enable our business development team to close deals.

• Prospect Identification: Research and identify business owners, hiring managers, and decision‑makers across various industries using LinkedIn, industry directories, and other approved platforms.
• Personalized Outreach: Craft tailored, engaging messages that resonate with each prospect’s pain points and objectives.
• Conversation Management: Maintain active, professional dialogue, addressing objections, and providing clear explanations of brighthush’s recruitment services.
• Lead Qualification: Ask insightful questions to assess hiring needs, budget, and timeline, determining fit for our services.
• Appointment Setting: Secure qualified meetings for the business development team, ensuring all necessary details are captured and communicated.
• Follow‑Up & Nurturing: Keep prospects engaged through timely follow‑ups, sharing relevant content, and moving them through the sales funnel.
• CRM Management: Log all interactions, notes, and next steps in our CRM system (Zoho, HubSpot, or similar) with meticulous attention to detail.
• Reporting & Analytics: Track outreach metrics, response rates, qualified leads, and appointments booked; provide weekly reports to the sales manager.
• Target Achievement: Consistently meet or exceed outreach and appointment‑setting targets set by the sales leadership.

Essential Qualifications

• Proven experience in direct message outreach, chat sales, B2B lead generation, or appointment setting.
• Exceptional written English skills – impeccable spelling, grammar, and tone.
• Confidence communicating with senior decision‑makers and business owners.
• Ability to craft natural, personalized messages that spark genuine interest.
• Experience managing follow‑ups and maintaining organized CRM records.
• Strong organizational skills, meticulous attention to detail, and effective time management.
• Self‑motivated, results‑oriented, and capable of working independently while staying accountable.
• Own reliable computer, high‑speed internet, and a quiet, professional remote workspace.
• Availability to work 20 hours per week during agreed business hours.

Preferred Experience & Skills

• Experience working with Australian or international clients.
• Background in recruitment agency or professional services sales.
• Proficiency in LinkedIn prospecting and social selling techniques.
• Familiarity with CRM platforms such as Zoho CRM, GoHighLevel, HubSpot, or similar.
• Knowledge of the recruitment industry, talent acquisition trends, and hiring challenges.
• Strong objection‑handling skills and the ability to turn objections into opportunities.
• Data‑driven mindset with the ability to analyze outreach performance and adjust strategies accordingly.

Skills & Competencies for Success

• Communication: Clear, concise, and persuasive written communication that adapts to different audiences.
• Relationship Building: Ability to establish trust quickly and maintain long‑term engagement.
• Strategic Thinking: Identify high‑value prospects and tailor outreach strategies to maximize conversion.
• Resilience: Handle rejection gracefully and persistently pursue opportunities.
• Tech Savvy: Comfortable using CRM, messaging platforms, and productivity tools.
• Collaboration: Work closely with the business development team to ensure seamless handovers.
• Adaptability: Quickly adjust messaging and tactics based on feedback and market changes.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As a Direct Message Setter, you’ll have the chance to:

• Progress into senior sales roles such as Account Executive or Business Development Manager.
• Lead training sessions for new hires, sharing best practices and insights.
• Participate in cross‑functional projects, gaining exposure to marketing, product, and client success teams.
• Attend industry conferences, webinars, and workshops to stay ahead of recruitment trends.
• Earn performance bonuses and commissions tied to the success of the deals you help initiate.

Work Environment & Company Culture

brighthush thrives on a culture of transparency, collaboration, and continuous improvement. Our remote team enjoys:

• Weekly virtual coffee chats to foster camaraderie.
• Open‑door communication with leadership, ensuring your voice is heard.
• Flexible scheduling that respects work‑life balance.
• A results‑driven mindset that rewards initiative and creativity.
• Access to a digital knowledge base, including playbooks, scripts, and training videos.

Compensation, Perks, and Benefits

• Hourly Rate: AUD $5 per hour.
• Performance Incentives: Potential bonuses for exceeding outreach and appointment targets.
• Remote Work: Work from any location with a reliable internet connection.
• Professional Development: Paid access to courses, certifications, and industry events.
• Health & Wellness: Flexible time off policy and mental health resources.
• Team Building: Annual virtual retreats and occasional in‑person meet‑ups.
• Technology Stipend: Reimbursement for necessary hardware and software.

How to Apply

If you’re a proactive, results‑oriented communicator ready to make a tangible impact on brighthush’s growth, we’d love to hear from you. Submit your resume and a brief cover letter highlighting your experience in direct message outreach and B2B lead generation. Let us know why you’re excited about this role and how you can contribute to our mission.

Join brighthush Today

Become a key player in a company that values innovation, collaboration, and the power of human connection. Your conversations will shape the future of talent acquisition for businesses across the globe. Apply now and start your journey with brighthush.