Experienced Remote Data Entry Specialist – Clinical Research & Patient Safety – EDC & Data Management Expert for brighthush

About brighthush

At brighthush, we are pioneers in transforming clinical research through cutting‑edge technology and patient‑centric solutions. Our mission is to accelerate the development of life‑changing therapies by ensuring data integrity, compliance, and seamless patient engagement. With a global footprint and a culture that values curiosity, collaboration, and continuous learning, brighthush is the place where data professionals can thrive, innovate, and make a real impact on patient outcomes.

Why Join brighthush?

Working at brighthush means you’ll be part of a dynamic, fast‑moving team that is redefining how clinical data is captured, validated, and leveraged. We offer:

• Fully remote work with flexible hours to support work‑life balance.
• Competitive salary and performance‑based bonuses.
• Comprehensive health, dental, and vision insurance.
• Unlimited paid time off and a generous parental leave policy.
• Continuous professional development: access to online courses, certifications, and industry conferences.
• A culture of recognition: monthly shout‑outs, peer awards, and a transparent feedback loop.
• State‑of‑the‑art tools: advanced EDC platforms, AI‑driven data validation, and collaborative dashboards.

Job Overview

We are seeking an Experienced Remote Data Entry Specialist to join our Clinical Research Operations team. In this role, you will be the guardian of data quality for our clinical trials, ensuring that every patient record is accurate, complete, and compliant with International Conference on Harmonisation (ICH) Good Clinical Practice (GCP) guidelines. You will collaborate closely with investigators, coordinators, and data managers to resolve queries, perform source data verification, and maintain the integrity of our electronic database.

Key Responsibilities

• Review and process research charts for accuracy, completeness, and adherence to study protocols.
• Complete Electronic Data Capture (EDC) tasks efficiently, ensuring timely entry of patient information.
• Perform rigorous quality control of EDC entries, identifying and correcting discrepancies.
• Conduct Source Data Verification (SDV) by cross‑checking paper and electronic records.
• Gather data from multiple source documents and enter it into the designated electronic database system.
• Address data queries and implement necessary corrections to maintain data integrity.
• Resolve complex queries by retrieving information from the research team and assessing for completeness and accuracy.
• Conduct safety calls with patients enrolled in studies, ensuring they receive timely support and accurate information.
• Escort patients to and from exam rooms, ensuring they are attended to and in the right place at the right time.
• Collaborate with cross‑functional teams to meet data entry and cleaning timelines.
• Maintain confidentiality and security of sensitive patient information in compliance with HIPAA and other regulatory standards.
• Stay current with ICH GCP best practices, guidelines, and regulatory updates.
• Participate in occasional travel (less than 2 weeks per year) to support on‑site data verification and training sessions.

Essential Qualifications

• High school diploma or equivalent; associate’s or bachelor’s degree in a related field preferred.
• Minimum of 2 years of experience in data entry, clinical data management, or a related role.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and experience learning new software quickly.
• Strong understanding of clinical trial processes, including data capture, source data verification, and query resolution.
• Excellent attention to detail, with a proven track record of producing error‑free work.
• Strong analytical and critical thinking skills, with the ability to troubleshoot data issues independently.
• Excellent verbal and written communication skills, capable of conveying complex information clearly.
• Ability to work independently in a remote setting, managing time effectively and meeting deadlines.
• Physical ability to sit for prolonged periods, lift up to 15 pounds, and perform repetitive typing tasks.

Preferred Qualifications

• Experience with Electronic Data Capture (EDC) systems such as Medidata Rave, Oracle Clinical, or similar platforms.
• Knowledge of ICH GCP guidelines and regulatory requirements for clinical research.
• Experience in patient safety call handling and patient engagement activities.
• Familiarity with data validation tools and statistical software (e.g., SAS, R).
• Previous experience in a clinical research organization (CRO) or pharmaceutical company.
• Certification in Clinical Data Management or related field.

Skills & Competencies

• Data Integrity & Quality Assurance
• Source Data Verification (SDV)
• Electronic Data Capture (EDC) Proficiency
• Query Management & Resolution
• Regulatory Compliance (ICH GCP, HIPAA)
• Patient Communication & Safety Call Handling
• Problem‑Solving & Analytical Thinking
• Time Management & Prioritization
• Team Collaboration & Cross‑Functional Coordination
• Adaptability & Continuous Learning

Career Growth & Learning Opportunities

At brighthush, your career trajectory is supported by a robust learning ecosystem:

• Structured mentorship programs pairing you with senior data managers.
• Access to industry‑leading training modules on clinical data management, regulatory compliance, and emerging technologies.
• Opportunities to lead data quality initiatives, project management, or process improvement projects.
• Clear promotion pathways from Data Entry Specialist to Senior Data Analyst, Data Manager, or Clinical Data Lead.
• Annual performance reviews with transparent career planning discussions.

Work Environment & Culture

brighthush fosters a culture of innovation, inclusivity, and empowerment. Our remote teams thrive on:

• Open communication channels: weekly virtual stand‑ups, monthly town halls, and an internal Slack workspace.
• Recognition of achievements through peer‑to‑peer shout‑outs and quarterly awards.
• Encouragement of work‑life balance with flexible scheduling and mental health resources.
• Commitment to diversity, equity, and inclusion, with employee resource groups and inclusive hiring practices.
• Regular hackathons and idea‑sharing sessions to drive process improvements.

Compensation & Benefits

While specific numbers may vary based on experience and location, brighthush offers:

• Competitive base salary aligned with industry standards for remote data entry specialists.
• Performance‑based bonuses tied to data quality metrics and project milestones.
• Full health, dental, and vision coverage, including telehealth options.
• 401(k) plan with company match.
• Unlimited paid time off, sick leave, and paid parental leave.
• Professional development stipend for courses, certifications, and conferences.
• Access to wellness programs, mental health counseling, and an employee assistance program.

How to Apply

Ready to make a difference in clinical research? Submit your resume and a brief cover letter highlighting your data management experience and why you’re excited to join brighthush. We look forward to exploring how your skills can help us deliver high‑quality data that drives breakthrough therapies.