Experienced Remote Data Entry Specialist – Precision, Compliance, and Customer Service Excellence

About brighthush

brighthush is a trailblazing leader in the global supply chain and logistics arena, renowned for turning complex data into actionable insights that drive efficiency, compliance, and customer satisfaction. With a culture rooted in innovation, collaboration, and continuous improvement, we empower our teams to thrive in a fast‑paced, technology‑driven environment. Whether you’re a seasoned professional or an ambitious newcomer, brighthush offers a platform where your skills can shine, your ideas can shape the future, and your career can grow alongside a company that values diversity, equity, and inclusion.

Position Overview

We are seeking a meticulous, self‑motivated Remote Data Entry Specialist to join our dynamic team. In this role, you will be the linchpin that ensures our customs documentation is accurate, compliant, and delivered on time. You will work closely with internal stakeholders and external partners, providing exceptional customer service while maintaining the highest standards of data integrity.

Why This Role Matters

• Compliance Champion: Your work directly supports our commitment to regulatory compliance, safeguarding the company and our partners from costly penalties.
• Customer‑Centric Focus: You’ll be the first point of contact for many of our clients, building trust through clear communication and reliable service.
• Data‑Driven Impact: Accurate data entry fuels analytics, forecasting, and strategic decision‑making across the organization.

Key Responsibilities

• Accurately transcribe customs declaration information from physical and electronic documents into the customs entry system.
• Verify that all import documents meet regulatory requirements, flagging discrepancies and coordinating corrections with relevant parties.
• Maintain a high level of data integrity, ensuring 99.9% accuracy across all entries.
• Collaborate with the customs, logistics, and compliance teams to resolve data issues and streamline processes.
• Provide exceptional customer service to internal stakeholders and external partners, answering inquiries and resolving concerns in a timely, professional manner.
• Track and report on daily workflow metrics, contributing to continuous improvement initiatives.
• Adhere to all company policies, security protocols, and confidentiality standards.
• Participate in ongoing training and development programs to stay current with industry regulations and best practices.

Essential Qualifications

• Associate’s or Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
• Minimum of 2 years’ experience in data entry, customs processing, or logistics support.
• Proven ability to maintain a high accuracy rate (≥99%) in a fast‑paced environment.
• Excellent written and verbal communication skills, with a knack for listening, comprehending, and conveying information clearly.
• Strong organizational and prioritization skills, capable of juggling multiple tasks while meeting deadlines.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and email platforms; experience with customs or ERP systems is a plus.
• Self‑motivated, proactive, and comfortable working independently from a remote location.

Preferred Qualifications

• Experience with customs documentation and compliance regulations (e.g., U.S. Customs and Border Protection, World Customs Organization).
• Knowledge of supply chain and logistics terminology.
• Familiarity with data validation tools and automated data entry solutions.
• Previous remote work experience, demonstrating reliable connectivity and self‑discipline.
• Demonstrated growth mindset and eagerness to learn new technologies and processes.

Skills & Competencies

• Attention to Detail: Ability to spot errors and inconsistencies in large volumes of data.
• Analytical Thinking: Skill in interpreting data trends and identifying process improvements.
• Customer Service Orientation: Patience, empathy, and a solution‑focused attitude when dealing with clients and colleagues.
• Time Management: Efficiently allocate time across tasks to meet daily and weekly targets.
• Adaptability: Thrive in a dynamic environment where priorities can shift quickly.
• Collaboration: Work effectively with cross‑functional teams, both virtually and in person.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent from within. As a Data Entry Specialist, you will have access to:

• Structured onboarding and mentorship programs to accelerate your learning curve.
• Regular skill‑building workshops covering advanced Excel techniques, data analytics, and regulatory updates.
• Clear career pathways into roles such as Customs Compliance Analyst, Logistics Coordinator, or Data Governance Lead.
• Opportunities to contribute to process‑improvement projects that span the organization.
• Annual performance reviews that align your goals with the company’s strategic objectives.

Work Environment & Culture at brighthush

Our culture is built on the pillars of transparency, innovation, and mutual respect. Even though you’ll be working remotely, you’ll feel fully integrated into the brighthush family through:

• Weekly virtual town halls and team check‑ins.
• Open‑door communication channels with leadership.
• Collaborative project management tools that keep everyone on the same page.
• A commitment to work‑life balance, with flexible scheduling options and generous paid time off.
• A vibrant community of professionals who celebrate diversity and champion inclusion.

Compensation, Perks, and Benefits

While specific salary ranges are determined by experience and market benchmarks, we offer a competitive compensation package that includes:

• Competitive base salary with performance‑based bonuses.
• Health, dental, and vision insurance plans.
• Life and long‑term disability coverage.
• 401(k) retirement savings plan with company match.
• Employee Stock Purchase Plan (ESPP).
• Paid vacation, holidays, and sick leave.
• Professional development stipend and access to online learning platforms.
• Wellness programs, including virtual fitness classes and mental health resources.

Application Process

Ready to bring your precision, passion, and professionalism to brighthush? Submit your resume and a brief cover letter outlining why you’re the ideal fit for this role. Our hiring team will review your application promptly and reach out to schedule a virtual interview.

Join brighthush Today

We’re excited to welcome a new Remote Data Entry Specialist who shares our commitment to excellence, compliance, and customer satisfaction. If you’re a detail‑oriented professional with a growth mindset and a desire to make a tangible impact in the logistics industry, we encourage you to apply now and become part of the brighthush story.