Field Program Manager

Company Description

Galileo Learning’s mission is to develop innovators who envision and create a better world. We provide out-of-school enrichment programs that build innovation skills, growth mindset, and creative confidence across a variety of offerings. We run neighborhood summer day camps for families, deliver expanded learning programs for school districts, and empower educational institutions and service providers with curriculum and instructional support. We bring our mission to life through the Galileo Innovation Approach (GIA): combining mindset, process, and knowledge to drive meaningful outcomes for students and for each other. This shows up in how we collaborate, make decisions, and continuously improve our work. We are: - Visionary: We think beyond what exists today and work toward what’s possible. - Courageous: We take ownership, make decisions with imperfect information, and lean into challenges. - Collaborative: We work across teams and perspectives, assuming positive intent and building strong partnerships. - Determined: We follow through, hold a high bar for quality, and stay focused on delivering results that matter for our students and partners - Reflective: We learn from experience, use data and feedback to improve, and continuously evolve how we work. We operate with a high level of ownership and care for our work, our partners, and each other.

Job Description

Galileo is looking for an experienced leader to join our team as a Field Program Manager. As Galileo grows our presence and sites throughout Orange County, this role will be instrumental in partnering with district expanded learning programs and creating a best-in-class staff experience for our Camp Directors and summer staff. The Field Program Manager will support camp operations and marketing across the region. An ideal candidate will be passionate about and experienced with bringing programming to under-served communities and inspired by Galileo’s potential impact. Responsibilities - Accountable For Drive operational excellence across a portfolio of sites throughout the greater Orange County region, partnering with district leadership to provide impact-driven ELOP services in under-served communities. - Manage a team of Camp Directors; creating professional development opportunities, giving timely feedback, and ensuring safe, welcoming staff teams that value belonging, joy, and camp innovation & fun. - Partnering with the Area Director, develop camp operating plans for each managed site and train Camp Directors on all logistics and operations. - Manage Camp Directors to execute day to day site logistics and partnership on site. - In partnership with the L&D team, develop content for training Camp Directors, including facilitating retreat logistics and content, developing coaching materials, and deploying coaching capacity across sites. - Foster relationships in the community through networking and building relationships with district and school site partners and families. - Serve as an escalation point for your team on issues or challenges that they do not feel prepared to resolve on their own; assist in resolution that balances customer care and program needs. - Monitor and respond to feedback from district partners and staff based on on-site observation–to identify and mitigate challenges and performance gaps. - Partner with our People Operations Team to hire, onboard, train, and support our Camp Director team throughout the hiring process and the pre-camp season. - Serve as the cross-departmental partner with marketing, customer service, training, the people operations department, and the supply team to identify and implement customizations to existing operations based on district needs. - In partnership with Account Manager, refine KPIs for each camp and capture performance data. YOU ARE - Strategic, organized and performance-driven. Problem-solving makes you downright giddy. You look at the details of life through a lens of optimization, measurement, and efficiency and feel responsible for getting things done. - Adaptable and action-oriented. You can manage a variety of projects simultaneously. Changing deadlines? Multiple stakeholders? Easy breezy. You manage your time well and are meticulous about the details. - A visionary collaborator. You can confidently contribute to a creative vision