Remote Position

Field Service Technician (m/f/d) - mainly Texas area

🌍 Remote Β· United States πŸ’Ό Full-time

Join VisiConsult Are you passionate about high-end technology and service? Join VisiConsult, a global technology leader, and work hands-on with cutting-edge industrial X-ray systems. In this role, you play a key part in ensuring safety, reliability, and customer success across a wide range of industrial applications. In this role, you will be primarily responsible for supporting our key account in Austin, Texas, while also providing general field service support to additional customers across the U.S. To ensure timely on-site support for our key account, we are looking for candidates who are based in, or within reasonable proximity to Austin, Texas. This role requires 100% willingness to travel, as you will work both from your home office and directly on customer sites. In summary your responsibilities include: Install, maintain, and repair industrial X-ray inspection systems at customer sites Perform preventive maintenance, troubleshooting, and system upgrades Provide on-site, remote, and phone-based technical support to customers Conduct customer training and system acceptance testing Ensure compliance with safety and quality standards Complete service reports and technical documentation accurately Collaborate with internal teams to resolve technical issues efficiently Willingness to travel extensively (100%) within the U.S. and internationally as required by the role This position supports customer programs that are subject to U.S. export control regulations and specific contractual requirements. Any offer of employment is contingent upon the candidate's ability to perform the position in compliance with applicable export control laws and customer requirements. Employer sponsorship for U.S. employment authorization is not available for this position.

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