Firm Operations Administrator

Firm Operations Administrator to partner with our Director of Operations The Brae is a fully remote, boutique CPA firm where talented people get real autonomy, real relationships, and real runway to grow. If you're a steady, organized operator who thrives at the intersection of HR, operations, and administration - and you genuinely enjoy being the person teammates trust to follow through - keep reading. 🏠 100% Remote - Truly remote, not just technically remote. We've built the culture to match. 🎯 High-Trust Role - Direct partnership with the Director of Operations and real visibility to firm leadership. 📈 Grow With Us - As the firm scales, so do opportunities. The Role We're hiring a Firm Operations Administrator to serve as the backbone of our firm's day-to-day people and operations infrastructure. You'll partner closely with the Director of Operations to keep the firm running smoothly: onboarding new hires, maintaining HR compliance, supporting payroll and benefits, and driving the cross-functional projects that keep a firm humming. The ideal candidate is a steady, organized operator with prior experience in an operations-driven environment, strong written communication, and a genuine interest in HR best practices. You enjoy building systems, documenting processes, and working towards a shared goal. What You'll Do ▸ Coordinate full-cycle onboarding and offboarding ▸ Lead recruiting efforts – including job descriptions, managing recruiter relationships, & candidate pipeline ▸ Work with our PEO/broker to administer benefits enrollment and open enrollment ▸ Support team performance & development cycles, including evaluations and documentation ▸ Work with legal to maintain HR policies and employee handbook entries, and internal communications ▸ Coordinate state registrations, insurance renewals, and other recurring compliance obligations ▸ Managing Accounts Receivable and Accounts Payable, in coordination with firm leaders ▸ Lead payroll preparation and review in coordination with the Director of Operations ▸ Partner with leadership on operational reporting, capacity planning, and process improvement ▸ Serve as the first point of contact for external administrative requests from vendors and service providers What We're Looking For ✔ 5–7 years of experience in operations, HR, or office management, ideally in professional services ✔ Working knowledge of employment law and multi-state HR compliance ✔ Demonstrated ability to manage competing priorities across multiple departments and stakeholders ✔ Strong written communication - you can clearly communicate and simplify ✔ Comfort with technology - Microsoft 365 proficiency a must and the ability to pick up new tools quickly ✔ Comfortable making decisions independently within your scope of responsibility ✔ High school diploma required; Bachelor's degree preferred but not required Who We Are At The Brae, we believe great accounting starts with great relationships. We're built on trust, both with our clients and within our team. Our values (positive, considerate, forward-thinking, collaborative) shape everything from how we handle a complex return to how we support each other through busy season. We're not interested in the churn-and-burn model that defines too much of this industry — we're building something better.