Flexible Part‑Time Remote Customer Support Specialist – Earn Uncapped Commission, Work From Home, Brighthush

About Brighthush

Brighthush is a trailblazing leader in the sports, leisure, and lifestyle awards sector, boasting a legacy of over four decades of delivering premium trophies, awards, and recognition solutions across the United Kingdom. With a robust online platform that showcases more than 15,000 award designs, Brighthush combines cutting‑edge technology with a deep understanding of the sporting community to provide an unmatched “local shop” experience from the comfort of your home.

Why Brighthush?

At Brighthush, we believe that passion, dedication, and a customer‑first mindset are the keys to success. Our culture is built on collaboration, continuous learning, and the freedom to innovate. As a remote‑first organization, we empower our team members to work from anywhere, while still enjoying the camaraderie of a tight‑knit community that celebrates every win—big or small.

Position Overview

We are seeking a motivated Part‑Time Remote Customer Support Specialist to join our dynamic sales and support team. In this role, you will be the frontline ambassador for Brighthush, engaging with prospective and existing customers, driving sales, and ensuring an exceptional customer journey—all from the comfort of your own home.

Key Responsibilities

• Lead Generation & Prospecting: Identify and engage potential clients across the UK, leveraging digital tools and social media to build a robust pipeline.
• Territory Management: Own a defined geographic area, cultivating relationships with clubs, leagues, and corporate partners to maximize revenue.
• Customer Journey Support: Guide customers through every stage—from initial inquiry to post‑purchase follow‑up—ensuring a seamless, personalized experience.
• Brand Advocacy: Serve as Brighthush’s voice in your region, gathering market insights and feedback to inform product development and marketing strategies.
• Value‑Based Selling: Communicate the unique benefits of Brighthush’s award portfolio, emphasizing quality, speed, and customization.
• Target Achievement: Consistently meet or exceed sales and customer satisfaction targets, contributing to the overall growth of the business.
• Data Management: Maintain accurate records in our CRM, ensuring all interactions are logged and actionable insights are captured.

Essential Qualifications

• High school diploma or equivalent; a bachelor’s degree is a plus.
• Strong interpersonal and communication skills, both written and verbal.
• Proficiency with internet-based tools, including email, video conferencing, and cloud‑based CRM systems.
• Self‑motivated, disciplined, and able to manage time effectively in a remote environment.
• Enthusiasm for sports, leisure, or community events—an understanding of the industry’s culture is highly valued.
• Previous experience in customer service, sales, or a related field is advantageous but not mandatory.

Preferred Qualifications

• Experience with commission‑based sales or incentive programs.
• Knowledge of award manufacturing or distribution processes.
• Multilingual abilities to serve a diverse customer base.
• Familiarity with social media marketing and lead‑generation tactics.

Core Skills & Competencies

• Exceptional customer‑service orientation.
• Strong problem‑solving and critical‑thinking abilities.
• Adaptability to evolving technology and market trends.
• Team collaboration and cross‑functional communication.
• Goal‑driven mindset with a track record of meeting sales targets.

What We Offer

• Uncapped Commission: Earn unlimited income potential based on your performance.
• Commission paid on retained business, ensuring long‑term earnings.
• Full training and ongoing support from experienced mentors.
• Flexible work hours—perfect for balancing other commitments.
• Cloud‑based software that lets you work from any location.
• Bonus schemes after six months of proven success.
• Opportunity to grow into senior sales or account management roles.
• Access to exclusive Brighthush events, webinars, and industry conferences.
• Health and wellness resources, including virtual fitness classes.

Infrastructure Requirements

• Reliable high‑speed internet connection.
• Computer or laptop with webcam and microphone.
• Telephone or VoIP service.
• Quiet, dedicated workspace at home.

Career Growth & Learning Opportunities

At Brighthush, we invest in our people. As you demonstrate expertise and results, you’ll have access to:

• Advanced sales training modules and certifications.
• Leadership development programs for high performers.
• Cross‑departmental projects that broaden your skill set.
• Mentorship from senior executives and industry veterans.
• Clear career ladder from Specialist to Senior Account Manager, Director of Sales, or even VP of Customer Experience.

Our Culture

Brighthush thrives on a culture of transparency, innovation, and community. We celebrate wins together, support each other through challenges, and continuously seek ways to improve our customer experience. Remote work is not just a perk—it’s a core part of our identity, allowing us to attract top talent from across the UK and beyond.

Compensation & Benefits

While the base salary is commission‑only, the earning potential is substantial. With a proven track record, top performers can exceed £20,000 annually. In addition to commission, you’ll receive:

• Health and dental insurance options.
• Paid time off and flexible holiday scheduling.
• Retirement savings plan with company match.
• Employee discount on Brighthush products.
• Regular team‑building activities and virtual social events.

Ready to Join Brighthush?

If you’re a self‑starter with a passion for sports and a desire to build a rewarding career from home, Brighthush invites you to apply. This is more than a job—it’s an opportunity to shape the future of award recognition while earning an income that reflects your effort and dedication.

Click the button below to submit your application and start your journey with Brighthush today.