Remote Position

Functional Architect(Agentic AI)

🌍 Remote · United States 💼 Full-time

Job Title :Functional Architect(Agentic AI) Location : Remote in USA Job Tpe :Full time position. Role You design the business logic of enterprise agents. You work with the AI engineers and the client. You change business processes into clear specifications for agents. 10+ years; 2+ years of relevant experience in Copilot Studio and building AI agents.

Responsibilities

Lead discovery sessions with business and IT teams. Divide each business process into tasks for agents. Write the functional design for each agent. Define the business rules, exceptions and approval steps. Define which system holds each data item: Salesforce or D365. Define the access rights for each agent action. Write acceptance criteria and test cases with the engineers. Approve the agent behavior against the test cases. Show the solution to client stakeholders. Help junior consultants write specifications. Required 10+ years in enterprise business applications. Strong functional knowledge of Salesforce. Strong functional knowledge of Dynamics 365 FnO. Experience with processes that cross CRM and ERP. Experience with fit-gap analysis, functional designs and UAT. Experience as lead on client projects. Clear written and spoken English. Experience with Copilot Studio agents. Knowledge of Azure and Power Platform. Knowledge of Entra ID and role-based access. Experience with MCP or connector integrations. Experience with tests for agents. Why join Sonata Software? At Sonata, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you will not be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.

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