Remote Position

Google GECX AI Platform - W2 Only

🌍 Remote Β· United States πŸ’Ό Full-time

Hi, The following requirement is open with our client. Title : Google GECX AI Platform Location : Charlotte, NC (Remote) Rate :- $56/Hr on W2 Relevant Experience : 7+ Job Description: We are seeking a senior, hands-on GECX Architect to design and implement secure, scalable customer experience solutions on Google Gemini Enterprise for Customer Experience platform. The ideal candidate will combine strong architecture design and coding expertise with deep Contact Center, Google GECX/CCAI, Conversational AI, Agentic AI, GenAI/LLM, and Google Cloud experience. This role requires an innovative architect who can build PoCs and accelerators, troubleshoot complex integrations, and take automation solutions from architecture through production implementation. 12+ years in solution architecture and engineering, including enterprise contact center, conversational AI, or AI/ML delivery. Hands-on expertise in GECX / Customer Engagement Suite, Google CCAI, CX Agent Studio / Conversational Agents, Dialogflow CX, Vertex AI, Gemini, and Google Cloud Platform. Experience building Agentic Voice or Agentic Chat solutions using LLMs, orchestration, tool/function calling, grounding, guardrails, and enterprise integrations. Strong contact center knowledge: IVR, CTI, routing, queues, transfers, SIP, ANI/DNIS, DTMF, STT/TTS, and CRM/backend integration. Strong Python and/or Java skills, REST/JSON APIs, SQL, Git, CI/CD, cloud troubleshooting, IAM, and secure delivery. Ability to conduct structured tool assessments, make architecture decisions, lead cross-functional teams, and communicate with client stakeholders. Strong verbal and written communication skills. Ability to collaborate with onshore/offshore resources on functional/technical /process aspects. This is not a governance-only role. The architect must remain hands-on and own critical solutions through production. Must-Have Skills: Google GECX AI Platform Conversational Agents, Dialogflow CX, Vertex AI, Gemini, and Google Cloud Platform Thanks & Regards Arun Kumar Technical Recruiter ASCII Group, LLC Mobile: Email:

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