Health Information Specialist I

This is a Fully Remote Job About Our Client: The organization operates within the healthcare data collaboration industry, addressing challenges related to secure, accessible, and actionable health data. It provides critical data solutions to various healthcare entities including providers, health plans, researchers, and life sciences companies, facilitating the management and exchange of medical records and advancing healthcare data connectivity. About the Opportunity: The HEALTH INFORMATION SPECIALIST I is responsible for processing release of information requests, primarily medical record requests, with accuracy and efficiency. This role safeguards patient privacy and ensures compliance with relevant policies and regulations. It contributes to the organization by maintaining high-quality customer service and secure handling of sensitive patient data, essential for supporting healthcare operations and data integrity. Responsibilities: Receive and process patient health information requests following company and facility policies. Maintain confidentiality and security of privileged information. Utilize company and facility software effectively. Adhere to codes of conduct and organizational policies. Communicate issues related to workload or site difficulties to management. Assist with additional duties as required. Apply medical privacy regulations consistently to prevent unauthorized disclosures. Manage and safeguard patient health records ensuring HIPAA compliance. Prepare new patient charts by collecting documents from paper and electronic sources. Ensure medical records are complete, accurate, and organized. Create digital images for electronic medical records. Respond to internal and external requests for patient records and transmit appropriately. Handle inbound and outbound calls. Assist with patient walk-ins and administrative tasks such as handling faxes, mail, and data entry. Meet productivity expectations. Schedule pickups when necessary. Perform other assigned duties. Requirements: High School Diploma or GED. Ability to commute between locations as needed. Willingness to work overtime during peak periods. Basic computer proficiency. Comfortable using phones, fax machines, printers, and general office equipment. Professional verbal and written communication skills in English. Detail-oriented with a focus on accuracy and compliance. Strong data entry skills. Ability to work independently and manage changing priorities. Organizational skills to handle multiple tasks. Ability to respond efficiently in a fast-paced environment. Pay Range and Compensation Package: The estimated base pay range per hour for this role is: $15—$15 USD Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.