Hospice Volunteer

Company Description

Quality Home Health, Hospice, and Palliative Care is dedicated to honoring patients and families by aligning care with their goals through compassion, respect, education, sincerity, and professionalism. The organization embraces the full concept of hospice and palliative care, addressing physical, social, psychological, and spiritual needs as an integrated whole. Care is delivered with a strong commitment to ethical standards and collaborative practice. Quality Home Health values partnerships with other healthcare providers to offer a seamless continuum of care. A team of experienced and dedicated professionals supports individuals and families through some of life’s most challenging transitions. Role Description The Hospice Volunteer role is a full-time remote position focused on supporting patients, families, and the care team through non-clinical services. Day-to-day tasks may include offering companionship via phone or virtual visits, providing emotional support, reading or chatting with patients, and assisting families with practical needs that can be coordinated remotely. Volunteers may help with administrative and outreach activities such as preparing educational materials, documenting visit notes, organizing schedules, and supporting bereavement and family support programs. The role involves close collaboration with hospice staff to ensure services align with each patient’s care plan and respect their values and preferences. Volunteers are expected to maintain confidentiality, uphold ethical standards, and participate in training and supervision to ensure safe, consistent, and compassionate care.

Qualifications

Strong interpersonal, communication, and active listening skills to provide compassionate support to patients and families. Organizational, time management, and basic administrative skills to manage remote tasks, documentation, and scheduling. Comfort with remote work tools and basic computer literacy, including email, video conferencing, and electronic forms. Ability to maintain confidentiality, adhere to ethical guidelines, and demonstrate reliability and accountability. Emotional resilience, sensitivity, and respect for diverse cultural, spiritual, and personal beliefs. Willingness to complete hospice volunteer training and ongoing education as required by the organization and regulations. Previous experience in volunteering, caregiving, counseling, social work, or healthcare support is beneficial but not required. High school diploma or equivalent preferred; must meet any additional screening or background check requirements.