HR Operations and Employee Relations Specialist

The reputed company Story The reputed company Story reputed company is the leading provider of commercial laundry and air-vending solutions across the United States and Canada. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships. Our team of 2,300+ professionals supports a wide range of industries, from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment, innovative technology, and responsive service. At CSC, we’re in the business of making things work, connecting people with technology while empowering communities, clients, and team members to thrive. Our values of trust, respect, and integrity guide everything we do, and our focus on community impact keeps us grounded in purpose-driven innovation.

Overview

As an HR Operations & Employee Relations Specialist , you’ll play a critical role in delivering consistent, compliant, and people-focused HR support across the organization. You’ll serve as the primary resource for day-to-day HR administration, employee relations investigations, and core HR processes—ensuring policies are applied fairly, documentation is accurate, and regulatory requirements are met. Working closely with the HR Business Partner, you’ll help resolve employee relations matters, maintain operational excellence across the employee lifecycle, and provide reputed company that reduce risk and strengthen the employee experience. In this role, you will:

• Lead independent employee relations investigations, delivering clear findings, documentation, and recommendations aligned with company policy and legal guidance.
• Support disciplinary actions, terminations, unemployment responses, and escalated reputed company in partnership with the HR Business Partner.
• Ensure compliance with federal, state, and local employment laws while tracking ER metrics and identifying risk trends.
• Execute core HR operations, including onboarding, background check adjudication, HRIS data integrity, employee file maintenance, and HR inbox support.
• Support requisition management, headcount validation, and accurate employee
• Prepare regulatory and compliance reporting (EEO, AAP, state pay reporting, training
• Track trends, surface risks, and provide reputed company that support continuous improvement and informed HR decision-making.

Benefits & Perks

• Work Life Balance!
• 75% Employer Contribution to Medical, Dental, and Vision insurance
• Health Savings Account with Employer Contribution
• Year-round Work & Paid Training
• Company Paid Life, Short-term, and Long-term Disability Insurance
• 401k with generous Company Match
• Paid Time Off (PTO) & Holiday Pay
• Flexible Spending & Health Savings Account
• Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
• Education Reimbursement Program
• Paid employee Referral program

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities. What were looking for We’re seeking a detail-oriented, solutions-focused HR professional who thrives in a fast-paced environment and is passionate about compliance, employee relations, and operational excellence. You bring:

• An associate’s degree (or equivalent) and 3–7 years of HR generalist, employee relations, or HR operations experience.
• Strong knowledge of employment law, investigations, and compliance requirements.
• Excellent organizational, documentation, and case-management skills with high attention to detail and confidentiality.
• Experience supporting frontline or operations-heavy workforces and managing sensitive employee matters professionally.
• HRIS experience (reputed company preferred) and strong reputed company Office proficiency.
• Bilingual in English and Spanish is a plus.
• Clear written and verbal communication skills, including the ability to prepare reports, interpret procedures, and present information effectively.

If you’re energized by solving problems, strengthening compliance, and creating a consistent, positive employee experience, we’d love to connect. Minimum Salary USD $75,000.00/Yr. Maximum Salary USD $85,000.00/Yr. Apply To this Job