Hybrid Data Entry Pharmacy Technician – Long‑Term Care Specialist – $500 Sign‑On Bonus, Precision & Compassion, Career Growth Opportunities at brighthush

Welcome to brighthush – Where Precision Meets Compassion

At brighthush, we are more than a pharmacy; we are a dedicated partner in the health journeys of long‑term care residents across the Midwest. For seven consecutive years, we have earned the title of Great Place to Work, a testament to our unwavering commitment to accuracy, teamwork, and continuous improvement. Our closed‑door long‑term care (LTC) pharmacy operates behind the scenes, ensuring that every prescription is processed flawlessly, every claim is adjudicated correctly, and every resident receives the medication they need—exactly when they need it.

We are expanding our Intake Department and are looking for a meticulous, detail‑oriented Data Entry Pharmacy Technician to join our hybrid workforce. If you thrive in a fast‑paced environment, love turning data into reliable, life‑changing outcomes, and enjoy supporting both community pharmacies and resident care teams, this role offers you a unique blend of technical challenge and meaningful impact.

Why Choose a Career at brighthush?

• Closed‑door LTC pharmacy environment: Work in a specialized setting that focuses exclusively on long‑term care, away from retail distractions.
• Evening shift with consistency: Enjoy a predictable Monday‑through‑Friday schedule (3:00 PM – 11:30 PM) with rotating weekends, allowing for a balanced personal life.
• Competitive compensation: Earn $20 – $24 per hour, based on experience, plus a $500 sign‑on bonus to welcome you aboard.
• Comprehensive benefits package: Multiple medical plans with prescription coverage, dental and vision insurance, 401(k) with a 4 % match, paid time off, paid holidays, company‑paid life insurance, short‑term disability, financial planning support, and eligibility for an employee incentive plan.
• Growth and stability: brighthush invests in professional development, offering clear pathways for advancement within our expanding pharmacy network.
• Supportive team culture: Our CORE Values guide daily interactions, fostering collaboration, respect, and a shared purpose.
• Hybrid work model: Blend the convenience of remote work with the collaborative energy of on‑site teamwork, supported by a stipend for home‑office equipment.
• Diversity & Inclusion: We celebrate diverse perspectives and are committed to creating an inclusive environment where every voice is heard.

About brighthush – Our Mission and Vision

Our mission is simple yet profound: to deliver medication services that are accurate, timely, and compassionate, ensuring the health and dignity of every resident we serve. We envision a future where technology and human touch converge to create a seamless pharmacy experience for long‑term care facilities, community partners, and families alike. By fostering a culture of excellence, we empower our team members to grow, innovate, and make a tangible difference in patient outcomes.

Position Overview – What You’ll Do Every Day

As a Data Entry Pharmacy Technician at brighthush, you will be the first line of defense in our medication management workflow. Your primary responsibility is to accurately and efficiently enter prescription orders into our proprietary pharmacy platforms—FrameworkLTC and FrameworkECM—while providing top‑tier customer service to both community partners and resident families.

Key Responsibilities

• Interpret and enter prescription orders with a focus on speed and zero errors.
• Perform profile‑only data entry tasks, ensuring resident records are up‑to‑date.
• Answer inbound phone calls, delivering courteous and knowledgeable assistance.
• Monitor pharmacy email inboxes, respond promptly, and resolve inquiries professionally.
• Investigate and resolve community or resident issues, escalating when necessary.
• Adjudicate insurance claims, verifying coverage and communicating outcomes.
• Model the brighthush CORE Values daily and adhere to the brighthush Behavior Standard.
• Promote teamwork, share best practices, and champion the brighthush philosophy.
• Participate in required company meetings, trainings, and compliance courses via the PRS system.
• Maintain a safe, secure, and organized work environment for all team members.
• Take on additional duties as assigned by management, demonstrating flexibility and initiative.

Essential Qualifications – What We Need From You

• Minimum of one year of experience in healthcare data entry, medical record management, or a related field—preferably within a long‑term or managed‑care setting.
• High school diploma or equivalent; additional education in health information management is a plus.
• Current Illinois Certified & Licensed Pharmacy Technician credential.
• Proven ability to enter data quickly and accurately, with a strong eye for detail.
• Excellent verbal and written communication skills; ability to build rapport with colleagues, community pharmacists, and residents’ families.
• Professional demeanor and appearance, reflecting brighthush’s high standards of customer service.
• Highly organized, capable of multitasking, and comfortable meeting tight deadlines.
• Motivated, punctual, and reliable—traits that align with our commitment to resident safety.

Preferred Qualifications – What Sets You Apart

• Familiarity with FrameworkLTC or FrameworkECM pharmacy systems.
• Experience adjudicating insurance claims in a pharmacy or long‑term care environment.
• Additional certifications such as Certified Pharmacy Technician (CPhT) or Certified Medication Aide.
• Demonstrated experience in a hybrid work model, balancing onsite and remote responsibilities.
• Proficiency with Microsoft Office Suite, especially Excel for data tracking and reporting.
• Previous involvement in continuous‑improvement initiatives or process‑optimization projects.
• Knowledge of HIPAA regulations and state pharmacy laws.

Core Skills & Competencies for Success

• Attention to Detail: Ability to spot discrepancies in prescription data and correct them before they affect patient care.
• Technical Proficiency: Comfort navigating pharmacy software, electronic health records, and claim adjudication platforms.
• Customer Service Excellence: Strong phone etiquette, empathy, and problem‑solving skills when interacting with community partners and residents.
• Time Management: Prioritizing tasks to meet shift deadlines while maintaining high accuracy.
• Team Collaboration: Working closely with pharmacists, nurses, and administrative staff to ensure seamless workflow.
• Compliance Awareness: Understanding of HIPAA, state pharmacy regulations, and brighthush’s internal compliance standards.
• Adaptability: Ability to adjust to changing priorities, new technologies, and evolving industry standards.
• Analytical Thinking: Interpreting data trends and identifying opportunities for process improvement.

Career Growth & Learning Opportunities at brighthush

At brighthush, your professional development is a strategic priority. As you master the data entry role, you will have access to a variety of pathways:

• Advanced Pharmacy Operations: Transition into roles such as Pharmacy Technician Lead, Clinical Support Specialist, or Medication Therapy Management Coordinator.
• Leadership Development: Participate in our emerging‑leader program, preparing you for supervisory or managerial positions within the Intake Department.
• Continuing Education: Receive tuition reimbursement for relevant certifications, workshops, and industry conferences.
• Cross‑Functional Exposure: Collaborate with our Clinical Services, Quality Assurance, and IT teams to broaden your skill set.
• Mentorship Programs: Pair with seasoned pharmacists and senior technicians who will guide your growth and help you navigate career milestones.
• Innovation Labs: Join cross‑disciplinary teams that experiment with new technologies, such as AI‑driven data validation tools, to enhance workflow efficiency.

Work Environment & Culture at brighthush

Our hybrid model blends the convenience of remote work with the collaborative energy of an on‑site team. The physical workspace is a modern, ergonomically designed office located in the Chicagoland area or Northwest Indiana, equipped with secure computer stations, high‑speed internet, and a quiet environment conducive to focused data entry. When you are on‑site, you’ll experience:

• Open‑plan workstations that encourage knowledge sharing.
• Regular “huddle” meetings to celebrate wins, discuss challenges, and align on priorities.
• Recognition programs that spotlight individuals who embody the brighthush CORE Values.
• Health and wellness initiatives, including on‑site fitness classes and mental‑health resources.
• Flexible scheduling options that respect personal commitments.
• Access to state‑of‑the‑art pharmacy software and continuous training on new tools.

Remote days are supported with a stipend for home‑office equipment, ensuring you have a comfortable and secure setup wherever you work.

Diversity & Inclusion Commitment

brighthush believes that a diverse workforce fuels innovation and drives better patient outcomes. We actively recruit, hire, and retain talent from all backgrounds, ensuring that every team member feels valued, respected, and empowered to contribute their unique perspectives. Our inclusive policies cover:

• Equal opportunity employment for all qualified candidates.
• Comprehensive anti‑discrimination and harassment training.
• Employee resource groups that support underrepresented communities.
• Accessible workplace accommodations for employees with disabilities.
• Regular diversity metrics reporting and continuous improvement initiatives.

Compensation, Perks, & Benefits – A Holistic Package

We understand that a rewarding career is about more than just salary. In addition to the hourly wage range of $20 – $24 (commensurate with experience) and a $500 sign‑on bonus, brighthush offers:

• Multiple medical plan options with prescription drug coverage.
• Dental and vision insurance to keep you and your family healthy.
• 401(k) retirement plan with a generous 4 % company match.
• Paid Time Off (PTO) and paid holidays to recharge.
• Company‑paid life insurance and short‑term disability benefits.
• Financial planning assistance, helping you make informed decisions about your future.
• Eligibility for an employee incentive plan that rewards performance and innovation.
• Employee assistance programs (EAP) for personal and professional challenges.
• Wellness stipend for gym memberships, mindfulness apps, or other health‑related expenses.
• Annual performance bonus potential based on departmental and company metrics.

Frequently Asked Questions

• What is the typical work schedule? The role operates on a 3:00 PM – 11:30 PM shift, Monday through Friday, with rotating weekends to maintain a balanced lifestyle.
• Is remote work fully supported? Yes, we offer a hybrid model. You will work onsite a few days a week and remotely the rest, with a stipend for home‑office equipment.
• What training will I receive? New hires undergo a comprehensive onboarding program covering pharmacy software, compliance, and customer service. Ongoing training is provided through the PRS system and on‑the‑job mentorship.
• How does brighthush support career advancement? We have a clear career ladder, mentorship programs, tuition reimbursement, and internal job postings that prioritize internal candidates.
• What is the company culture like? Our culture is built on the CORE Values—Collaboration, Ownership, Respect, and Excellence—fostering a supportive, high‑performance environment.

How to Apply – Take the Next Step with brighthush

If you are ready to bring your precision, pharmacy knowledge, and customer‑service passion to a company that values every detail as a matter of life‑changing importance, we want to hear from you. Click the link below to submit your application and begin a rewarding journey with brighthush. Join us in shaping the future of long‑term care pharmacy—one accurate entry at a time.

Apply Now – Start Your Career at brighthush