Insurance Customer Service Representative

Insurance Customer Service Representative Kristie Barrett Allstate Agency – Full Time We are looking for an experienced licensed and motivated Insurance Customer Service Representative to join our Allstate agency team! If you’re someone who enjoys helping others, thrives in a fast-paced environment, and is looking for a long-term career with growth potential, we want to hear from you. Hourly Base Pay + Commission | Average Total Compensation: $40K–$60K+ annually

Benefits

Base salary + uncapped commission Paid training Health, Dental, and Vision insurance Paid time off (PTO) and paid holidays Growth opportunities within the agency

Responsibilities

Provide excellent customer service to maintain strong client relationships Handle policy changes, billing inquiries, and customer account updates Process Evidence of Insurance and policy documents Assist with cross-selling opportunities and referrals for additional products Meet individual and agency performance goals Identify opportunities for financial services and refer to appropriate team members

Requirements

Active Property & Casualty license (required) Minimum 1 year of Allstate customer service experience (required) Prior insurance experience required Strong communication and problem-solving skills Coachable, dependable, and results-driven Positive and professional attitude If you’re ready to grow your career with a supportive and high-performing team, apply today!