Insurance Team Lead

Description OUR COMPANY: Revco Solutions Inc provides best-in-class Revenue Cycle management to Hospital and Physician Service clients. POSITION DESCRIPTION: The Insurance Dept Team Lead provides day-to-day operational guidance by answering employee questions, client communication, and training. MAJOR AREAS OF RESPONSIBILITY: · Manage and audit client specific tasks using process specific methods. · Manages instructional account and workflow processes. · Assists supervisor with department projects such as prepare daily reports, quality and production tracking, and time audit reports. · Conducts new hire and on the job training and mentoring new hires, including completion of all necessary tracking, progress, and status reports. · Meets with management to identify areas of opportunity in insurance specialist performance. · Provides information regarding problems with accounts or personnel issues. Understands and follows company policies. · Answer accounts/inventory questions from reps and research to find answers and solutions. · Assist with computer issues (client systems, company systems, payer websites) and opens IT Help Desk Tickets as needed. · Corresponds with and handles clients professionally as needed and directed by management. · Identifies and keep up to date work instructions. · Help to improve employee engagement and enrich employee morale. · Other client specific daily tasks will be assigned as needed. Requirements · Extensive experience with Insurance Claims, Billing, and Insurance Follow-Up. · Detail oriented and correspond professionally. · Must have Anthem BCBS experience. Salary Description $20-22/hr.