IT Business Analyst

Company: Torrent Description: We are seeking a talented individual to join our IT team at Torrent. This role will be based in Kalispell, MT or can be performed Remotely Nationwide . This position is for an entry-level professional individual contributor in Information Technology, working under close supervision. The role will be responsible for the planning, development and implementation of technology- and process-based solutions This role will also provide technical support to internal and external end user clients of technology solutions. We will count on you to: - Investigate, triage, diagnose, and help resolve system issues for internal and external clients, working with IT teams and suppliers as needed. - Provide ongoing support until tickets are fully resolved. - Analyze reported system issues to determine validity, severity, and how to reproduce them. - Assist Senior Analysts with business requirements, functional specifications, and system enhancement documentation. -