[Remote] Strategic Account Executive

Note: The job is a remote job and is open to candidates in USA. CVS Health is hiring a Strategic Account Executive to own account strategy, renewal outcomes, and executive relationships for a portfolio of large, self-funded employers using its virtual care solutions. The role leads client engagement, utilization, retention, and growth strategies while coordinating with internal teams and serving as a trusted partner to client and consultant stakeholders.

Responsibilities

• Own the multi‑year account strategy for assigned clients
• Serve as the primary executive‑level contact for client leadership
• Support clients as they evaluate virtual care benefit options, tradeoffs, and implications, and position their decisions to optimize employee cost savings, satisfaction, and access
• Lead Value story and cement renewal and upsell opportunities for client, in partnership with account teams, clients and brokers
• Develop and present clear recommendations and actions to address any concerns or ROI for product
• Create necessary urgency and actions to mitigate any “at risk” clients in order to impact the results with leadership, clients and account teams
• Leverage analytics platforms and AI‑enabled tools to monitor and communicate performance and identify risks or opportunities
• Balance client value with long‑term business sustainability
• Manage relationships with consultants influencing assigned accounts
• Represent the organization clearly and professionally in competitive situations
• Bring relevant market and regulatory considerations into client discussions
• Provide clear direction to internal partners, including account team partners, service and product teams in order to support your business effectively
• Escalate risks, resourcing needs, or execution issues through established leadership channels
• Diagnose client pain points and partner across the matrix to drive to solution

Skills

• Has 7+ years of healthcare or managed care experience, with exposure to large employer accounts
• Has led complex client benefits and product positioning discussions
• Is comfortable translating product value and client intent into clear recommendations
• Can engage confidently with senior clients and consultant stakeholders
• Exercises sound judgment under pressure and ambiguity
• Strong digital and AI fluency, with the ability to apply advanced tools to complex judgment and client decision making
• Bachelor's degree or equivalent experience
• Senior‑level experience managing large employer or health plan relationships
• Experience in a healthcare account/benefit manager sales or service executive role
• Broad understanding of overall healthcare demands and self-funded client business

Benefits

• U.S.-based role with remote or CVS Health corporate location flexibility
• This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
• Medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility
• Eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above
• Includes an award target in the company’s equity award program

Company Overview