IT Field Technician I

Apply Job Type: Full-time Description SUMMARY: IT Field Technician is responsible for day-to-day tasks, functioning primarily as entry/mid-level IT technical resource supporting users in remote work, office, and healthcare settings. Individuals will interact with field offices and vendors, facilitating support, optimization, and enhancements of various end-user applications such as Microsoft Office, Google Workspace, point-of-sale systems, printing, and more. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without accommodation. The requirements listed below are representative, but not all-inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. - Travel to clinic locations for troubleshooting and/or software and hardware installations. - Troubleshoot and resolve various hardware, software, and other system problems, replacing components when necessary. - Responsible for deploying standardized setup for PCs, printers, and communication systems. - Install, set up, and provide support and troubleshooting assistance to personnel regarding PC hardware, operating systems, software installation, and printer issues. - Work with imaging software to image and deploy newly imaged computers for rollout. - Consult with IT management on