Jira Administrator

Jira Administrator Remote 6 months, potential to extend/convert $60/hr C2C Video REQUIRED SKILLS MUST HAVE: 3–5 years of hands-on Jira administration experience across Cloud or Data Center environments MUST HAVE: needs someone who can work directly with non-technical Physical Security stakeholders, gather requirements, explain Jira options clearly and train users MUST HAVE: Strong Jira configuration experience with workflows, automation rules, custom fields, permission schemes, and JQL MUST HAVE: Hands-on Jira integrations using webhooks, REST APIs, or middleware-based integrations Experience configuring Jira email-handler/mail-to-ticket ingestion MUST HAVE: STRONG COMMUNICATION SKILLS JOB DESCRIPTION Seeking a hands-on Jira Administrator to support and enhance an evolving Jira environment. This role will configure and administer Jira, build integrations with external systems, support email-to-ticket functionality, and develop clear technical documentation. The consultant will work directly with non-technical stakeholders to gather requirements, explain Jira capabilities, and train users. Experience integrating Jira with support or ticketing platforms such as Salesforce or ServiceNow is a plus.