Key Account Manager
Company Description
Epic Sales Partners is the largest independent, fresh-focused sales agency in the United States, serving as a catalyst for growth and innovation in the fresh food industry. The company partners with nearly 100 retailers and more than 350 food manufacturers, supporting brands across a broad range of fresh categories. Epic generates approximately $1 billion in annual retail sales, demonstrating a strong track record of performance and market impact. Team members join a results-driven, collaborative environment that is dedicated to driving value for clients and retail partners while advancing fresh food solutions. Role Description This is a full-time, remote Key Account Manager role responsible for managing and growing strategic retail and manufacturer relationships. The Key Account Manager will oversee day-to-day account activity, including coordinating sales initiatives, monitoring performance, and ensuring accurate execution of promotions and programs. This role involves developing business plans for key accounts, analyzing sales data, identifying growth opportunities, and collaborating with cross-functional teams to optimize category performance. The Key Account Manager will respond to customer inquiries, address issues promptly, and maintain strong communication with stakeholders to support long-term partnership success.
Qualifications
Strong Account Management and Key Accounts experience, with a track record of building and sustaining strategic customer relationships. Demonstrated Analytical Skills and Business Planning capabilities, including the ability to interpret data, forecast performance, and develop actionable plans. Proven Customer Service skills, with the ability to manage expectations, resolve issues, and support client and retailer needs professionally. Experience in sales, merchandising, or category management within the food, CPG, or retail industry is highly beneficial. Excellent communication, negotiation, and presentation skills, with proficiency in digital collaboration tools and standard business software. Ability to work independently in a remote environment, manage multiple priorities, and meet deadlines in a fast-paced setting. Bachelor’s degree in Business, Marketing, or a related field, or equivalent professional experience.