Legal Intake Specialist

Ostroff Godshall, a highly successful personal injury law firm located in Blue Bell, PA has a great opportunity for you to join our team as a Legal Intake Specialist. If you are a highly detailed oriented, organized individual that thrives in a fast-paced environment and wants to contribute to the success of an organization, then we want to hear from you! As part of our team, you will play a critical role in our success by delivering exceptional customer service, professionalism and empathy while obtaining pertinent information from potential clients in order for the firm to determine if there is a legal case to pursue. Why work for us? Our benefits include competitive salaries, opportunity for year-end bonus, generous time off, flexible schedules, work from home opportunities, 100% Employer paid medical coverage for employees, voluntary Dental, 401(k) 3% Safe Harbor Contribution for all eligible employees, employee appreciation events and rewards, onsite fitness center, friendly professional staff. This position is full-time, hybrid, Tuesday through Saturday 10a-6pm, however during the first 30 days on the job, the Client Care Specialist will be required to be onsite 3 days a week. Responsibilities include but are not limited to: · Complete the intake process with potential clients in person or via phone/video and send to attorneys to review. · Perform follow-up calls/emails/texts to potential clients. · Prepare and send new client paperwork and correspondence; follow up with potential clients to obtain required documents or information to complete the intake process. · Relay decision to decline to potential clients once case has been rejected by Intake or an attorney. · Maintain meticulous records in firm case management system updating Matters as tasks are completed. · Transport clients to/from various types of appointments using company vehicle. · Conduct site visits to support our client's claim, using the firm’s camera and video recorder to record accident scenes and/or vehicles. · Deliver legal documents to courthouses for filing (with attorney guidance), or to other parties. · Assist other departments if needed. · Perform other duties as assigned by management. To be considered for this position you must possess the following: · High School Diploma or GED · Clean driving record, required · Ability to work non-traditional work hours when necessary · Proficient with Microsoft office suite, outlook, internet, and learning new systems and software · Highly organized and detail-oriented · Excellent oral and written communication skills · Exceptional time management skills with the ability to complete tasks with conflicting deadlines · Excellent customer service skills, with the ability to relay empathy for others’ situations · Excellent judgement with the ability to work under limited supervision · Ability to interact professionally with people from various backgrounds · Ability to work effectively as part of a team and as an individual contributor · Willingness to support coworkers in whatever way necessary Bilingual (Spanish) candidates preferred Ostroff Godshall is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Job Type: Full-time Pay: From $50,000.00 per year Benefits 401(k) Dental insurance Flexible schedule Health insurance Health savings account Paid time off Vision insurance Work Location: Hybrid remote in Blue Bell, PA 19422