Manager, Process Excellence

This is a Fully Remote Job About Our Client: This organization operates within the travel industry, focusing on challenges related to operational efficiency and process optimization. It addresses these challenges by implementing continuous improvement initiatives and leveraging data analytics to enhance workflows and drive business value. The company supports growth and effectiveness through a strategic approach to process improvement and data-driven decision-making. About the Opportunity: The PROCESS EXCELLENCE MANAGER leads and manages continuous improvement efforts to optimize operations and increase efficiency. This role drives strategic process enhancements, supports data analytics initiatives, and collaborates across teams to deliver measurable improvements. The position is key to fostering a culture of sustained improvement and ensuring that business processes align with organizational goals. Responsibilities: Develop and execute a continuous improvement strategy with defined goals and KPIs Assess and analyze current processes to identify inefficiencies Lead improvement projects from initiation through completion Promote a culture of continuous learning and innovation Monitor and report on progress of improvement initiatives Collaborate with cross-functional stakeholders and senior leadership Develop, monitor, and improve API tools Support airlines with implementation aligned to strategy Stay updated on industry best practices in process improvement and change management Develop and implement data analysis strategies to support growth and efficiency Partner with stakeholders to translate business needs into analytics projects Design and execute experiments for data-driven decision making Maintain dashboards and reports tracking KPIs Ensure data quality and accuracy across teams Communicate insights and recommendations to leadership Requirements: Minimum 3 years experience in the travel industry with close work alongside hotels Ability to manage workload effectively in a fast-paced environment Strong attention to detail producing high-quality work Experience presenting API in customer-facing settings Proficiency in Microsoft Office, especially Excel and PowerPoint macros Excellent verbal and written communication skills Bachelor’s degree in business administration, sales and marketing, or a related field Pay Range and Compensation Package: The estimated annual salary range for this role is $60,000 to $70,000 USD, adjusted based on location Compensation is determined by experience, qualifications, skills, geographic location, internal alignment, and external benchmarks Benefits & Perks: 401(k) with employer matching, where applicable based on location Paid time off Extended health insurance, long-term disability, life insurance, and Employee Assistance Program Access to company-sponsored volunteer and community engagement programs Recognition and rewards program Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.