Multiple Remote Contract Instructional Designers
Multiple Remote Contract Instructional Designers (100% Remote)CapeTalent isn't your average staffing agency-we connect top-tier Learning & Development professionals with Fortune 1000 companies to create training programs that are as engaging as they are effective.Contract DetailsAugust 18, 20256 months (high probability of extension)40 hrs / weekRemote - US candidates only9-5pm Flexible (EST, CST, or PST); daily Slack communication35-$65 / hour (C2C or 1099), based on experienceLaptop providedPortfolio link must be included on resume to be consideredAbout the RoleWe're looking for a creative, customer-focused Instructional Designer to lead the development of product training for call center agents and live support experts.You'll turn complex tools and workflows into clear, relatable learning that enables better customer conversations.The role centers on designing structured learning paths-often one course with multiple modules-based on an analysis of existing content and workflows.A background in designing full learning experiences (not just slide decks or single courses) is key.If you're strong in Articulate Storyline, and can pick up tools like Synthesia quickly, you'll thrive here.What You'll DoDesign learning paths for new products or processes, often as a single course with multiple modulesBuild interactive, support-focused training content using Storyline, Synthesia, and 7TapsAnalyze content and collaborate with SMEs to determine learning needs and structureTranslate product features and service processes into engaging, digestible learning experiencesWrite real-world scenarios and assessments, including AI-assisted scripts and storyboardsImprove and revise existing content to better support customer service performanceManage multiple projects independently, meeting fast-paced delivery timelinesWhat We're Looking For3-15years of instructional design experience (flexible on experience for the right candidate)Advanced Articulate Storyline skills (triggers, layers, xAPI, basic JavaScript)Familiarity with Synthesia preferred (but quick learners welcome)Experience building modular learning paths-not just stand-alone coursesStrong writing and visual design skills for support-facing audiencesComfort working in ambiguity and collaborating cross-functionallyYou'll Thrive in This Role If YouLove crafting structured, thoughtful learning journeysCan turn complex tools and concepts into customer-ready trainingEnjoy designing courses that are practical, modular, and scalableHave created short, scenario-driven content for call center agentsCan jump into new tools quickly and deliver with minimal directionReady to build training that truly supports live customer experts?. Experience: 3 years required