Remote Position

Network Engineer, VoIP

๐ŸŒ Remote ยท United States ๐Ÿ’ผ Full-time

About The Company Koniag Data Solutions, a subsidiary of Koniag Government Services, is a distinguished provider of enterprise solutions, professional services, and operational management to federal government agencies. As an Alaska Native Owned corporation, we are committed to supporting the values and traditions of native communities while delivering innovative, reliable, and mission-focused solutions. Our corporate culture emphasizes agility, professionalism, and a dedication to excellence, ensuring long-term success for our clients and stakeholders. We leverage our deep understanding of defense and civilian missions to provide forward-leaning technical, operational, and professional services that meet the evolving needs of government agencies across the United States. About The Role We are seeking a highly skilled VoIP Network Engineer to join our team remotely. This role involves supporting KTS and our government client by designing, implementing, and maintaining robust VoIP and network systems. The ideal candidate will have a strong background in voice over IP technologies, network security, and infrastructure management. As a VoIP Network Engineer, you will collaborate with IT managers to assess networking needs, analyze existing systems, and develop architecture plans that enhance voice and data communication capabilities. Your expertise will be crucial in installing and troubleshooting network hardware, designing Cisco Unity systems, and ensuring the security and scalability of the network infrastructure. The role requires the ability to obtain a Public Trust clearance and offers the flexibility of remote work, allowing you to contribute effectively from any location.

Qualifications

Bachelor's degree in information technology, computer science, or a related field Previous experience working as a VoIP network engineer In-depth knowledge of VoIP systems and IP Protocols Experience with hardware systems including servers, memory modules, processors, and peripherals Strong understanding of network security systems and protocols Good project management skills Familiarity with WAN and LAN systems Excellent troubleshooting skills Advanced written and verbal communication skills Ability to obtain a Public Trust clearance

Responsibilities

Meet with IT managers to determine the company's networking needs and requirements Analyze existing VoIP networks and computer systems to identify areas for improvement Develop architecture plans for voice and data services that align with organizational goals Install and configure network hardware modules, including IP and PBX communication servers Design and implement Cisco Unity Systems to support unified communication solutions Troubleshoot and resolve VoIP network issues promptly to ensure minimal downtime Analyze and upgrade network security systems and protocols to protect against threats Add network users and manage permissions to maintain security and efficiency Optimize network installations to support future expansion and scalability Train staff on network protocols, system usage, and security best practices Optional: Support and configure Mitel VoIP systems as needed

Benefits

Medical, dental, and vision insurance 401(k) retirement plan Paid time off and paid parental leave Life and disability insurance Flexible spending accounts Commuter benefits Tuition reimbursement Equal Opportunity The company is an equal opportunity employer. We do not discriminate against any employee or applicant based on race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing a workplace free from discrimination and ensuring equal employment opportunities for all. This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible.

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