Network Provider Data Analyst – Remote Healthcare Data Accuracy, Reimbursement Support & Provider Relationship Management (Full‑Time, PST Hours)
Company Overview – Why brighthush?
At brighthush, we blend cutting‑edge technology, deep clinical expertise, and genuine compassion to help individuals recover from workplace injuries and auto accidents. Our mission is to protect dreams and restore lives by delivering industry‑leading solutions that empower patients, providers, and employers alike. Whether you’re collaborating with Fortune 500 corporations or local businesses, you’ll be part of a purpose‑driven team that values innovation, collaboration, and personal growth. Join brighthush and make a tangible impact on the health and well‑being of millions while building a rewarding career in a culture that celebrates curiosity, teamwork, and continuous learning.
Position Summary – What You’ll Do
This is a full‑time, remote role open to candidates anywhere in the United States. You will work on Pacific Standard Time (PST) hours, 8 am – 5 pm, and you must have unrestricted authorization to work in the U.S. without employer sponsorship. As a Provider Data Analyst at brighthush, you will be the guardian of provider information, ensuring that every network provider’s data is accurate, up‑to‑date, and ready for seamless reimbursement and directory listings. Your meticulous attention to detail will directly influence the quality of care delivered to patients and the efficiency of our partner organizations.
Key Responsibilities – Your Day‑to‑Day Impact
- Maintain Provider Data: Keep the master repository of all network provider information current, complete, and compliant with industry standards.
- Validate Reimbursement Details: Verify that provider credentials, tax IDs, and contract terms are correctly recorded to guarantee accurate claim payments.
- System Update Oversight: Review bulk data loads and system updates, confirming that every record is imported without error.
- Identify & Resolve Data Gaps: Spot missing or inconsistent fields, initiate corrective actions, and document resolutions in multiple databases.
- Manual Transaction Support: Process baseline provider data transactions that cannot be automated due to system limitations or data integrity concerns.
- Outreach & Verification: Conduct phone calls, send emails, and fax communications to verify professional and facility provider details, ensuring authenticity and compliance.
- Documentation Excellence: Log every provider change, correction, and communication in our tracking systems with clear, concise notes.
- Group Roster Management: Analyze provider group rosters in various formats (Word, Excel, CSV), reconcile discrepancies, and update internal systems accordingly.
- Bulk Submission Review: Examine large provider submissions for accuracy, flag anomalies, and coordinate with provider groups to resolve issues.
- Root‑Cause Analysis: Investigate recurring data discrepancies, develop preventive strategies, and collaborate with IT and product teams to enhance system robustness.
Essential Qualifications – What You Must Bring
- High school diploma or equivalent; additional post‑secondary education is a plus.
- 1–2 years of experience in healthcare data management, provider data administration, or a closely related field.
- Demonstrated understanding of healthcare provider networks, payer‑provider relationships, and reimbursement processes.
- Proficiency with Microsoft Excel, including advanced functions such as VLOOKUP, pivot tables, and data validation.
- Strong analytical mindset with the ability to spot patterns, inconsistencies, and data quality issues quickly.
- Exceptional attention to detail and a commitment to maintaining the highest standards of data integrity.
- Excellent written and verbal communication skills, especially for outreach via phone, email, and fax.
- Self‑motivation and the ability to work independently in a fully remote environment while meeting deadlines.
- Organizational prowess—ability to juggle multiple data sets, prioritize tasks, and keep meticulous records.
Preferred Qualifications – Nice‑to‑Have Extras
- Experience with provider data management platforms (e.g., Availity, Change Healthcare, or similar).
- Familiarity with healthcare claim adjudication, billing cycles, and payer contracts.
- Knowledge of HIPAA regulations and data privacy best practices.
- Exposure to SQL or other database query languages for extracting and manipulating large data sets.
- Previous remote work experience with a proven track record of meeting performance metrics.
- Certification in health information management (RHIA, RHIT) or related credentials.
Core Skills & Competencies – How You’ll Succeed
- Data Accuracy & Quality Assurance: A relentless focus on precision, ensuring every data point is correct the first time.
- Problem Solving: Ability to diagnose complex data issues, propose solutions, and implement fixes efficiently.
- Communication: Clear, courteous, and persuasive communication when interacting with providers, internal teams, and stakeholders.
- Time Management: Prioritizing tasks to meet daily, weekly, and monthly targets while maintaining high quality.
- Technical Literacy: Comfort navigating multiple software platforms, learning new tools quickly, and adapting to evolving systems.
- Collaboration: Working cross‑functionally with product, IT, compliance, and client services to drive data integrity initiatives.
Career Growth & Learning Opportunities – Your Path at brighthush
brighthush is committed to your professional development. As a Provider Data Analyst, you will have access to:
- Structured Learning Paths: Online courses, webinars, and certifications focused on health data analytics, regulatory compliance, and advanced Excel techniques.
- Mentorship Programs: Pairing with senior data specialists and product managers to accelerate skill acquisition.
- Cross‑Functional Projects: Opportunities to contribute to system enhancements, data governance initiatives, and new product rollouts.
- Career Ladder: Clear progression routes to Senior Analyst, Data Quality Lead, or Product Operations Manager roles.
- Industry Conferences: Sponsored attendance at healthcare data and technology events to expand your network and stay current on trends.
Work Environment & Culture at brighthush
Our remote‑first philosophy means you can work from anywhere in the U.S., while still feeling connected to a vibrant, supportive community. At brighthush you will experience:
- Collaborative Culture: Regular virtual huddles, team‑building activities, and open‑door communication channels with leadership.
- Innovation‑Driven Mindset: Encouragement to propose process improvements and experiment with new tools.
- Well‑Being Focus: Access to mental‑health resources, wellness challenges, and flexible scheduling to support work‑life harmony.
- Diversity & Inclusion: A genuine commitment to building a workforce that reflects the communities we serve, with employee resource groups and inclusive policies.
- Recognition Programs: Quarterly awards, peer‑nominated shout‑outs, and performance bonuses that celebrate your contributions.
Compensation, Benefits & Perks – What We Offer
brighthush provides a competitive total compensation package designed to support your health, wealth, and personal growth.
- Base Pay: $18.65 – $25.00 per hour, calibrated to experience, skill set, and geographic market.
- Medical, Dental & Vision Insurance: Comprehensive plans with employer contributions.
- Health Savings Account (HSA) & Flexible Spending Account (FSA): Pre‑tax options to cover qualified medical expenses.
- Life & AD&D Insurance: Financial protection for you and your loved ones.
- 401(k) Retirement Plan: Company match to help you build long‑term wealth.
- Tuition Reimbursement: Support for continued education and professional certifications.
- Paid Time Off & Holidays: Generous PTO accrual, paid holidays, and sick leave.
- Remote Work Stipend: Quarterly allowance for home‑office equipment, internet, or coworking space.
- Employee Assistance Program (EAP): Confidential counseling and resources for personal challenges.
How to Apply – Take the Next Step
If you are passionate about data integrity, enjoy collaborating with healthcare providers, and thrive in a remote environment, we want to hear from you. Click the link below to submit your resume, cover letter, and any relevant certifications. brighthush welcomes applicants from all backgrounds; even if you don’t meet every single requirement, we encourage you to apply—your unique perspective could be exactly what we need.
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Equal Opportunity Statement
brighthush is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, veteran status, disability, or any other characteristic protected by law. We are dedicated to fostering a diverse, inclusive, and authentic workplace where every employee can bring their whole self to work.
Join brighthush – Make Data Work for Better Health
At brighthush, your work directly contributes to the health and recovery of individuals across the nation. By ensuring provider data is flawless, you enable faster reimbursements, smoother care coordination, and ultimately, a better experience for patients and partners. Ready to be part of a mission‑driven, technology‑forward team? Apply today and start a career where precision meets purpose.
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