Remote Position

Office Administrator

🌍 Remote · United States 💼 Full-time

Description

R.A.S. Logistics is a leader in the logistics industry providing final mile delivery services and we continue to grow thanks to the experience and excellent customer service of our staff.

Position Summary

The Logistics Office Administrator is responsible for coordinating daily driver schedules, managing delivery routes, and ensuring timely, accurate communication between drivers, customers, and internal teams. This role plays a critical part in maintaining operational efficiency, resolving delivery issues, and ensuring compliance with company and regulatory requirements.

(Logistics Dispatch Office Administration Preferred)

Key Responsibilities

Schedule, assign, and monitor daily delivery routes for drivers to ensure timely and accurate deliveries.
Serve as the primary point of contact for drivers, addressing questions, route changes, and delivery updates.
Communicate proactively with customers regarding delivery status, delays, or special instructions.
Maintain accurate dispatch logs, driver records, and delivery documentation in company systems.
Coordinate with warehouse staff to ensure orders are staged and ready for dispatch.
Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours.
Address and resolve operational issues quickly to minimize disruptions.
Assist in onboarding new drivers, including providing route training and ensuring completion of necessary forms.
Support compliance with DOT and safety regulations by maintaining accurate records and reporting requirements.
Prepare and submit operational reports to management as required.

Requirements

Qualifications

High school diploma or equivalent
Previous experience in dispatch, logistics, or transportation administration required.
Strong organizational and multitasking skills with attention to detail.
Excellent communication and problem-solving abilities.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and dispatch/logistics software.
Ability to work effectively in a fast-paced, high-pressure environment.
Knowledge of DOT regulations and transportation compliance is a plus.

Work Environment

Office-based role with frequent communication with drivers, customers, and warehouse staff.
May require occasional overtime or weekend work to meet operational needs.

Physical Requirements

Ability to sit and work at a computer for extended periods.
Light lifting of office materials and supplies may be required.