Operations & Performance Analyst

Operations & Performance Analyst (Solar role) – Remote Type - Contract Opportunity Working Hours - 7AM CST - 3PM CST Duration - Long term

Summary

Support residential solar operations through performance monitoring, reporting, data reconciliation, financial modeling, warranty administration, and issue resolution across multiple systems and platforms.

Key Responsibilities

Maintain and enhance the Home Solar Buyout Model. Produce weekly Offline / Zero Generation, Fleet Health, and Data Reconciliation reports. Support case creation, follow-up activities, and operational issue resolution. Execute monthly Performance Guarantee, Audit, Heavy Hitters, and Warranty reporting processes. Review active warranty contracts and support warranty model updates. Perform performance analysis, midcycle reviews, budget analysis, and cost center reconciliations. Troubleshoot and resolve data, reporting, and system issues across Salesforce, AWS, SQL Server, and solar monitoring platforms. Prepare analyses and presentations for leadership reviews.

Qualifications

Experience in energy operations, reporting, and data analysis. Proficiency in SQL Server Management Studio (SSMS) for data extraction and troubleshooting. Advanced skills in Microsoft Excel, including reporting, analysis, and model maintenance. Experience with VBA and Excel automation. Working knowledge of R Studio for reporting and analytics. Experience using Salesforce and AWS. Preferred: Familiarity with Locus/AlsoEnergy, Enphase, and SolarEdge platforms. Strong analytical, data reconciliation, and problem-solving skills. Experience supporting operational, warranty, and performance reporting processes. Ability to manage multiple recurring and ad hoc requests in a fast-paced environment. Strong attention to detail and communication skills.