Remote Position
Passenger Service Agent - Bilingual in English and Spanish
🌍 Remote · United States
💼 Full-time
About the position As a member of our passenger services team, you will be assisting passengers and their property to arrive safely at their destinations. The company is a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
Responsibilities
- Computerized check-in of passengers for international and domestic travel.
- Designate seat assignments.
- Verify documentation for international and domestic flights.
- Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
- Verify ticket and seat reservations.
- Match manifest to on-board count.
- Assist with various governmental agency requirements.
- Connect and disconnect Jetway/stairs as necessary.
- Announce arrivals and departures as necessary.
Requirements
- Bilingual in English and Spanish
- Must be at least 18 years of age.
- Possess/maintain a valid Driver’s License and other FAA required identification/seals.
- Must be able to speak, read, and write in English.
- Must be available and flexible to work variable shifts including weekends and holidays.
- Work is done indoors and outdoors – must be comfortable working in all weather conditions.
- Able to continuously lift, push and pull up to 70 lbs.