Patient Care Coordinator/Enroller

We’re Hiring: Remote Patient Enroller & Patient Care CoordinatorLocation: New York, NY (Remote) Job Type: Part-Time Organization: Healthcare Services Job SummaryWe are looking for motivated, detail-oriented, and professional individuals to join our healthcare team for two positions: Patient Enroller and Remote Patient Care Coordinator. The Patient Enroller will be responsible for contacting eligible patients, explaining healthcare program benefits, and facilitating their enrollment in Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Principal Care Management (PCM) programs. The Remote Patient Care Coordinator will be responsible for ongoing patient care coordination, monitoring, follow-ups, documentation, and communication with healthcare providers to ensure smooth operations and quality patient care. Position 1: Patient EnrollerResponsibilities Contact eligible patients to introduce RPM, CCM, and PCM programs. Explain program benefits, eligibility criteria, and enrollment procedures to patients. Answer patients’ initial questions regarding program participation. Obtain the necessary patient information and complete enrollment procedures. Verify patient eligibility and ensure enrollment documentation is complete and accurate. Follow up with prospective patients to facilitate enrollment. Coordinate with healthcare providers and internal teams regarding enrollment status. Maintain accurate records of patient enrollment activities. Handle patient information confidentially and professionally. Position 2: Remote Patient Care CoordinatorResponsibilitiesConduct regular patient outreach calls to monitor health status and address concerns. Document patient interactions and update care plans accurately. Coordinate with healthcare providers to communicate patient needs and escalate issues when necessary. Educate enrolled patients on program requirements, monitoring devices, and compliance. Monitor patient participation and encourage adherence to their care plans. Maintain detailed and organized patient records. Ensure timely follow-ups and provide excellent customer service. Support preventive care coordination and ongoing patient engagement. Assist with reporting, administrative tasks, and healthcare documentation as required. RequirementsA medical or healthcare-related educational background is required; an MBBS degree is preferred. Strong written and verbal communication skills in English. O/A Level Cambridge education is preferred. A clear and professional American-style accent is preferred for patient communication. Fluency in both English and Urdu is required. Availability to work according to the US Eastern Time Zone (EST/EDT, as applicable). Experience in patient enrollment, healthcare coordination, or quality improvement is preferred. Strong analytical skills and attention to detail. Proficiency in Microsoft Excel, professional email writing, and general computer applications. Familiarity with Electronic Health Record (EHR) systems, medical office procedures, and medical terminology. Strong organizational, interpersonal, and teamwork skills. A reliable high-speed internet connection and a personal computer or laptop are mandatory. Job Type & Work ScheduleEmployment Type: Part-Time Working Hours: 25 hours per week Availability Window: Between 9:00 AM and 8:00 PM Eastern Time. Training & Employment TermsTheory Training: 3 days. (Unpaid) Practical Training: 10 days following the theory training. (Unpaid) Evaluation Period: After hiring, candidates will undergo a one-month evaluation period. (Paid) Working Hours During Evaluation: 2.5 hours per day.

Compensation

During Evaluation: PKR 25,000 per month. Employment Contract: Upon successful completion of the evaluation period, candidates will proceed to a one-year employment contract, subject to the applicable employment terms. Compensation & BenefitsMonthly Salary: PKR 50,000 for part-time employment (25 hours per week), following successful completion of the evaluation period and commencement of the applicable employment contract. An opportunity to contribute to improving patient care and healthcare service quality. A supportive and collaborative remote working environment. How to ApplyInterested candidates should email their updated resume to [email protected] with the subject line corresponding to the position they are applying for: Patient Enroller (Pakistan) Patient Care Coordinator (Pakistan) Please mention your preferred position clearly in your application. If you have a healthcare background, strong communication skills, and a genuine interest in supporting patient enrollment or care coordination, we encourage you to apply. Note: Please apply only if you meet the stated requirements and agree to the compensation and employment terms mentioned above.