Patient Transporter

Company Description

Bridge Journey Consulting, LLC provides consultations for individuals and clinicians seeking mental health and recovery treatment plans. The organization focuses on supporting safe and reliable travel and transport related to accessing care and services. Bridge Journey Consulting, LLC aims to make treatment more reachable by coordinating logistics and guidance for those navigating mental health and recovery journeys. Team members contribute to a mission-driven environment that values empathy, professionalism, and client-centered service. Role Description The Patient Transporter contract role is responsible for coordinating and supporting the safe transport of clients to and from mental health and recovery-related appointments and services. Day-to-day tasks include communicating with clients and clinicians to confirm schedules, providing clear travel instructions, and ensuring that transport procedures prioritize safety, comfort, and confidentiality. The role involves documenting transport activities, following established protocols, and collaborating with care teams to support smooth transitions between locations. This is a remote role, with work performed through virtual coordination, phone, and online communication rather than direct physical driving or in-person escort.

Qualifications

Candidates should possess strong Patient Care and Healthcare awareness to support individuals in mental health and recovery settings. Candidates should possess effective Communication and Interpersonal Skills to interact with clients, clinicians, and partners in a clear and respectful manner. Candidates should possess solid Customer Service skills to deliver responsive, professional, and compassionate support throughout the transport process. Ability to work independently in a remote environment, manage time effectively, and handle confidential information in compliance with privacy standards. Familiarity with mental health and recovery services, or experience in a healthcare, social services, or care coordination setting is beneficial. Proficiency with phone, email, and basic digital tools for scheduling, documentation, and virtual communication. High school diploma or equivalent; additional training or certification in healthcare support, case management, or related fields is a plus.