Project Manager – Salesforce CPQ & Subscription Billing

Job Title: Project Manager – Salesforce CPQ & Subscription Billing Location: Remote Work Schedule: EST Working Hours

Job Description

We are looking for a highly experienced Technical Project Manager with 10+ years of experience managing complex SaaS e-commerce, subscription billing, and enterprise application implementation projects. The ideal candidate must have strong technical knowledge of Salesforce CPQ, Subscription Billing platforms, and Order-to-Cash (O2C) processes, along with proven experience managing end-to-end project delivery for SaaS-based organizations. This role requires someone who can effectively drive project execution, coordinate cross-functional teams, manage project timelines, identify risks, and ensure successful delivery of subscription billing and SaaS e-commerce initiatives. IMPORTANT REQUIREMENT: Candidates must have strong technical understanding and hands-on project management experience involving subscription billing platforms and related implementations. Experience managing projects involving Salesforce CPQ and subscription billing solutions is mandatory. Key Responsibilities · Lead and manage end-to-end implementation, enhancement, and integration projects involving Salesforce CPQ and subscription billing platforms. · Manage SaaS e-commerce and subscription billing projects, ensuring successful delivery within defined timelines, scope, and budget. · Drive projects involving subscription management platforms, with a primary focus on Zuora implementations and enhancements. · Demonstrate strong technical understanding of Order-to-Cash (O2C) processes, including quote-to-order, subscription management, billing, invoicing, revenue recognition, and payment processing. · Develop and manage project plans, schedules, milestones, resource allocation, and delivery roadmaps. · Coordinate with technical teams, business stakeholders, architects, developers, QA teams, and external vendors to ensure smooth project execution. · Monitor project progress, identify potential risks and dependencies, and proactively implement mitigation strategies. · Manage project scope, change requests, issues, and escalations throughout the project lifecycle. · Facilitate project meetings, stakeholder discussions, status reviews, and executive-level reporting. · Ensure effective communication between geographically distributed teams, including offshore and onshore resources. · Drive cross-functional collaboration to resolve technical and business challenges impacting project delivery. · Ensure project deliverables meet business requirements, quality standards, and organizational objectives. Mandatory Skills & Experience · 10+ years of overall experience in IT project management, preferably within SaaS, e-commerce, or enterprise application environments. · Strong technical understanding of Salesforce CPQ and Subscription Billing platforms. · Proven experience managing end-to-end projects involving subscription billing implementations, integrations, or enhancements. · Strong understanding of Order-to-Cash (O2C) processes and subscription-based business models. · Experience managing SaaS e-commerce projects and related enterprise application implementations. · Strong project management skills, including planning, execution, risk management, stakeholder management, and delivery governance. · Experience working with cross-functional and geographically distributed teams. · Excellent communication, presentation, stakeholder management, and problem-solving skills. Preferred Skills · Experience with Zuora (Zuora Billing, Zuora Subscription Management, or related modules). · Experience managing projects involving Salesforce and NetSuite applications. · Familiarity with financial systems, revenue management, invoicing, and SaaS billing models. · Experience with subscription lifecycle management, recurring revenue models, and billing automation. · Exposure to enterprise system integrations and financial application ecosystems. · Work Environment · Fully remote position. · Must be comfortable working EST business hours. · The role requires flexibility to provide coverage during early PST morning hours and extended working-hour overlap with offshore teams. · Must be comfortable collaborating with geographically distributed teams across different time zones. · Key Candidate Evaluation Criteria · Candidates should demonstrate strong experience in the following areas: · SaaS E-commerce: Experience managing projects involving SaaS e-commerce platforms and subscription-based business models. · Subscription Billing: Strong project management experience with subscription billing platforms such as Zuora or similar solutions. · Salesforce CPQ: Technical understanding and experience managing Salesforce CPQ implementation or enhancement projects. · Order-to-Cash: Strong understanding of end-to-end O2C workflows and their integration with subscription billing platforms. · Project Management: Proven ability to manage complex projects, timelines, stakeholders, technical teams, risks, and deliverables. Communication: Excellent communication and stakeholder management skills, with experience coordinating onshore and offshore teams. Note: This is a technical Project Manager role, not a Product Manager or Product Owner position. Candidates must have proven experience managing technical implementation projects involving subscription billing and SaaS e-commerce platforms.