Quality Assurance Engineer (Remote)

OverviewThis is a remote role that may only be hired in the following location(s) :AZThe IT Quality Assurance Engineer supports and insures successful delivery of organizational transformation and goals across all business verticals, delivering high quality products.This role is responsible for overseeing the day-to-day task management across multiple project test teams and long term planning for specific business vertical.The Sr TE coordinates with teams for global projects working with teams located around the world.This role works independently under minimal guidance providing coaching and mentoring for junior Test Engineers.ResponsibilitiesUnderstand software internals, debug problems, and automate repetitive tasks with scripting tools and user-level automation toolsBe responsible for the overall quality of IT projects and changes through execution of all aspects of the Software Development and Testing Life CycleHave excellent written and verbal communication skills are required as the person will work very closely with diverse teamsAdhere to SVB Enterprise Software Delivery MethodologyDefine automation plansConduct feasibility study, assist with automation utilizing current frameworks and toolsStreamline the testing process by introducing automation, leveraging tools and setting goals to reduce time and effortDesign and implement automation frameworks that work across multiple platforms - Lead automation efforts and explore new test automation tools and methodsLead, develop, monitor and execute test activities for small to medium size projectsWork closely with development and business partners to ensure timely collaboration and resolutionReview and understand project or application requirements, conduct ambiguity review - Prepare robust test strategy, test plan, test cases, log defects and producecstatus reportsManage and create test dataWork closely with offshore vendor teams to ensure continued support and test execution in various time zonesUtilize JIRA as the defect tracking system and report issues promptly and accurately - Conduct defect / issue triage sessions, follow defects through closureEnsure reproducibility, auditability and traceability of deliverablesAssist in building and configuring test environmentsMonitor environmental impacts, communicate potential risks, provide mitigation plansMap test cases to the requirements, provide requirement traceability metrics (RTM)Develop expert knowledge of the software in test and any other impacted applications or flows related to the change to ensure accurate test design and executionProvide testing support and conduct working troubleshooting sessions with development partners for timely resolutionYou are also responsible for producing written reports with recommendations and insights for key stakeholders that will help shape effective strategies to assess and mitigate risks in Quality AssuranceTaking on end-to-end ownership and successfully delivering results in a fast-paced, dynamic business environmentQualificationsBachelor's Degree and 4 years of experience in Quality Assurance experience in a Financial Services organization OR High School Diploma or GED and 8 years of experience in Quality Assurance experience in a Financial Services organizationPreferred Experience :Current contractor / contingent worker for First Citizens BankKnowledge of First Citizens Bank systems and processesPreferred Qualifications :Experience with building test automation framework, test automation scripting, scheduling and reporting with Selenium and JenkinsAnalyzing Test Scenarios and design / convert to automation scriptsMaintenance / up-gradation of existing automation scriptsExperience in Automation ToolsSelenium, WebDriverExperience with QA strategies such as mocking, pairwise testing, UI and API level testingDemonstrated experience in test planning, design, test strategy and test execution of highly complex systemsAbility to design and plan testing conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and controlExperience with JIRA and ALM - Familiarity with Confluence, Bitbucket and MavenKnowledge of a programming or scripting language (Python, Ruby, or JavaScript)Knowledge of Testing methodology (TDD,BDD)Strong knowledge of software development life cycleExperience in Agile, Scrum, Kanban methodologiesBachelor's degree in computer science or related field, or equivalent professional experienceBenefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.More information can be found at https :/ / jobs.firstcitizens.com / benefits.J-18808-Ljbffr. Experience: 5 years required