[Remote] Account Executive - Collections, Legal

Note: The job is a remote job and is open to candidates in USA. CCMR3 is hiring an Account Executive to manage consumer and commercial accounts in its legal collection and recovery channel, including post-suit and post-judgment inventory. The role focuses on analyzing accounts, developing recovery strategies, negotiating resolutions, and coordinating with legal teams while maintaining regulatory compliance.

Responsibilities

• Manage a portfolio of consumer and commercial accounts throughout various stages of the legal lifecycle
• Conduct outbound and inbound communications with borrowers regarding account resolution opportunities
• Negotiate settlements, payment arrangements, stipulations, and other recovery solutions
• Analyze account documentation, payment history, legal status, and consumer financial conditions to determine optimal collection strategies
• Work collaboratively with attorneys, legal support teams, operations leadership, and compliance personnel to advance recovery efforts
• Identify accounts appropriate for legal escalation, judgment enforcement, probate review, bankruptcy review, or other specialized recovery channels
• Utilize skip-tracing tools, investigative resources, and account research to locate consumers and assets
• Accurately document all account activity and maintain detailed records within company systems
• Effectively overcome objections and resolve complex account situations while maintaining professionalism and compliance
• Meet or exceed established performance metrics related to recovery dollars, liquidation rates, productivity, and quality standards
• Maintain current knowledge of applicable federal, state, and client-specific regulatory requirements

Skills

• Minimum of 3 years of legal collections experience
• Demonstrated success in production-focused environments
• Proven ability to negotiate settlements and payment arrangements
• Strong communication, negotiation, and objection-handling skills
• Ability to work independently while managing a high-volume portfolio
• Strong attention to detail and organizational skills
• Proficiency with collection systems and account management platforms

Benefits

• Medical/Rx/Dental/Vision coverage for employees and their eligible family members
• Competitive PTO and vacation policies
• 1 Friday off each month for Wellness Weekends
• Company 401(k) plan with employer contributions after one year
• Company-sponsored training and certification opportunities
• Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses
• Ongoing volunteer opportunities to give back to the community through our BHG Cares program
• Comprehensive and continuous education
• Opportunities for professional growth

Company Overview