[Remote] Account Manager, Enterprise Growth Strategy

Note: The job is a remote job and is open to candidates in USA. Extend provides AI-driven post-purchase solutions for retailers. The Account Manager, Enterprise Growth Strategy drives growth and strategic relationship management for Extend’s largest omnichannel merchants, using performance insights and cross-functional collaboration to optimize partner programs.

Responsibilities

• Lead ongoing partnership growth optimizations for Extend’s largest omnichannel merchants
• Develop and lead the growth and merchant relationship management strategy for each strategic relationship you manage
• Monitor and evaluate program performance, leveraging data and insights to identify areas of opportunity that deliver measurable ROI and sustainable growth
• Perform quarterly business reviews with internal and external executive leadership at Fortune 500 retailers and brands
• Drive go-to-market strategies and adoption of new product features across your book of business
• Manage promotional strategy and marketing development budgets
• Deepen strategic relationships by building multi-threaded connections within merchant organizations, from C-suite executives to ICs
• Collaborate with cross-functional leaders (Risk, Analytics, Marketing) to support merchant growth
• Author long-term business plans, thinking at a deeply strategic level about optimization and growth
• Inform product roadmaps and features by gathering customer feedback and conveying market needs

Skills

• Bachelor's degree with 5-7 years experience in a dynamic startup environment and/or Big 4 management consulting experience
• A talent for breaking down complex problems and the ability to translate high-level goals into relevant and actionable plans
• In-depth understanding of value drivers in revenue share business models
• Strong executive presence with demonstrated ability to engage C-suite executives and senior stakeholders
• Excellent business acumen, presentation skills, sound decision-making abilities, and strong analytical skills
• Proven experience in project and program management, with a strong understanding of key concepts such as phases, plans, and scope
• Exceptional written and oral communication skills, with a proven ability to collaborate across all organizational levels
• Exceptional cross-functional management skills to work with internal product, strategy and operational teams to achieve results
• Experience with eCommerce, FinTech, and analytics Reporting tools (Tableau, Snowflake, Salesforce, Shopify, etc.) is a plus

Benefits

• Working with a great team from diverse backgrounds in a collaborative and supportive environment.
• Full medical, dental, and vision benefits.
• Stock in an early-stage startup growing quickly.
• Generous, flexible paid time off policy.
• 401(k) with Financial Guidance from Morgan Stanley.

Company Overview

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