[Remote] Account Manager - Media Platforms, Client Sales & Insights

Note: The job is a remote job and is open to candidates in USA. Circana is hiring an Account Manager to support relationships with Media Platform clients. The role translates client business objectives into measurement and media solutions, delivers actionable analytical insights, coordinates execution across teams, and helps drive solution adoption and long-term client success.

Responsibilities

• Serve as a primary day-to-day contact for Media Platform partner stakeholders, building strong working relationships and supporting overall client success
• Translate analyses into actionable insights and recommendations that help clients optimize media strategies and achieve business objectives
• Lead client discussions with junior and mid-level stakeholders regarding targeting, optimization, measurement strategies, and performance outcomes, escalating and partnering with senior team members as needed
• Manage and coordinate execution across targeting, optimization, measurement, and clean room workflows while ensuring quality, accuracy, and timely delivery
• Monitor solution adoption and usage, identify client challenges and emerging needs, and proactively recommend actions that maximize client value and satisfaction
• Support account planning activities by providing client feedback, business context, and insights that contribute to retention, renewals, and future growth opportunities
• Coordinate effectively across analytics, product, operations, sales, and client-facing teams to align resources, resolve issues, and deliver seamless client experiences
• Act as the voice of the client internally, helping influence product enhancements, process improvements, and service innovation based on client needs and market trends
• Support client needs in a timely and efficient manner, demonstrating critical thinking, problem solving, operational excellence, and a commitment to exceptional client service

Skills

• Required Bachelor's degree in Business, Marketing, Economics, Statistics or a related quantitative or marketing field
• Detail-oriented, organized, and proactive in task-management skills
• Excellent written and verbal communications skills, with ability to tailor messages to a variety of internal and external stakeholders
• Ability to thrive in a constantly evolving, agile environment
• Intermediate proficiency in Microsoft Excel and/or Google Sheets and Microsoft PowerPoint and/or Google Slides
• Experience in executing multiple work streams across various stakeholders at once with the ability to prioritize assignments and deliver complex, high-quality projects on time
• Preferred 1-2 years' experience in an insights and analytics or account management role
• Preferred 1-2 years' experience in the media advertising ecosystem

Benefits

• Flexible and accommodating work and personal lives
• Paid time off
• Medical/dental/vision insurance
• 401(k) to eligible employees
• Remote - New York City Metro Area; Chicago preferred but not limited to – occasional requested in city office time

Company Overview

Company H1B Sponsorship