[Remote] Accounts Receivable Generalist

Note: The job is a remote job and is open to candidates in USA. Nelson-Jameson, Inc. is a trusted partner in the food manufacturing industry, providing high-quality products and innovative solutions. They are seeking a dependable Accounts Receivable Generalist to manage customer accounts, ensure timely collections, and maintain accurate financial records.

Responsibilities

• Proactively manage a portfolio of customer accounts by conducting outreach on past-due balances using our Epicor P21 ERP system to reduce outstanding accounts receivable and improve cash flow
• Process and apply customer remittances timely and accurately within the accounting system to keep ledgers current and reconciled
• Assess customer creditworthiness, monitor credit limits, and recommend adjustments to payment terms to mitigate potential risk from bankruptcies or market shifts
• Review and clear customer orders on credit hold efficiently, balancing risk mitigation with prompt service delivery
• Respond to customer billing inquiries, resolve payment discrepancies, and generate necessary debits or credits to maintain account accuracy and client trust
• Update and maintain accurate customer account records—including contacts, addresses, payment terms, and key documentation—in the ERP system
• Other related duties, as needed, may be assigned

Skills

• High school degree or equivalent
• 1 + year(s) of experience in accounts receivable, collections, or general accounting
• Practical background in credit, collections, and account reconciliation
• Strong working knowledge of Microsoft Excel or Google Sheets for tracking and data entry
• Associate degree or higher in Accounting, Finance, Business Administration, or a related field
• 3+ years of experience in accounts receivable, collections, or general accounting
• Proven ability to handle difficult collection conversations with a calm, professional tone that preserves valuable client relationships
• Hands-on experience using Epicor Prophet 21 (P21) or similar enterprise ERP accounting software
• Strong self-motivation and organizational skills, with a track record of prioritizing tasks and managing a high volume of accounts independently

Benefits

• Comprehensive benefits, company matched 401(k), paid time off, competitive compensation, and much more!
• Comprehensive Health Benefits with your choice of benefits to match your unique needs.
• 401(k) with company match.
• Paid time off at time of hire.
• Annual allowance for company branded clothing.
• Annual Wellness Stipend & other wellness programs.

Company Overview