[Remote] Advanced Analytics, Customer Engagement Manager

Note: The job is a remote job and is open to candidates in USA. SPECTRAFORCE is recruiting for an Advanced Analytics, Customer Engagement Manager to support brand planning, field force evolution, digital and virtual activities, and forecasting. The role uses advanced analytics to measure marketing impact, assess promotional and channel investments, and develop customer profiles, segmentation, and predictive models.

Responsibilities

• Conducts advanced analytics in support of brand planning and promotional resource allocation, resource allocation in customer channels including digital and evolution of commercial model
• Liaises between Marketing and Sales in the development of business tactics and strategies
• Responsible for executing departmental procedures and collaborating within the organization to ensure the marketing strategy is integrated into delivered sales force call plans for both in person and virtual / non-personal digital, telephone plans etc
• Works with internal customers to assure that responsible analytical results are communicated and used effectively
• Builds and shares knowledge of analytical methodologies and high-quality vendors including third party digital agencies with others in the department
• Establishes work habits to support the therapeutic business function's evolving process and execution needs

Skills

• Bachelor's degree and seven (7) years of analytic experience with relevant data sources and analytical methodologies
• Master's degree and five (5) years of experience with relevant data sources and analytical methodologies
• Proficiency in the development, documentation and communication of analytical plans
• Proficiency in advanced analytical techniques including multivariate analytical and promotional responsiveness techniques
• Experience in conducting digital analytics (non-personal marketing tactics such as email, banner, mobile and alerts) or working in another analytical field with a demonstrated passion for digital technology
• Experience in analyzing campaigns and performing in-campaign analytics to improve performance and working with Consumer marketing databases
• Experience in understanding customer needs, incorporating in deliverable, and ensuring recommendations/results and implemented
• Experience in coordinating insights from disparate functions and sources, e.g., marketing research, forecasts, etc., into a comprehensive and insightful analysis and/or recommendation
• Proficiency in R/Python and / or SAS and other data extraction and analytical tools such as SQL, etc., Experience with Excel and Power Point
• Strong interpersonal abilities
• Ability to manage multiple projects at the same time
• Experience analyzing large, deidentified patient claims data sets strongly preferred
• Experience in Metabolic therapeutic areas such as CardioRenal Metabolic (e.g. Chronic Kidney and Hearth Failure) strongly preferred
• Experience working within a large pharmaceutical manufacturer strongly preferred

Benefits

• Remote work arrangement

Company Overview

Company H1B Sponsorship