[Remote] AI Solutions Engineer with EPIC

Note: The job is a remote job and is open to candidates in USA. Novant is seeking an AI Solutions Engineer to design, develop, and maintain software systems and applications, with deep healthcare and Epic expertise to integrate AI solutions into Epic. The role contributes to technical design, architecture and code reviews, and operational documentation.

Responsibilities

• Follows company software development lifecycle to design, code, configure, test, debug, and document system and application programs
• Assists in preparing technical design specifications based on functional requirements and analysis documents
• Reviews functional requirements, analysis and design documents and provides feedback
• Collaborates with other development staff to achieve quality and consistency
• Participates in architecture, design and code reviews
• Develops and maintains operational and system level documentation

Skills

• Epic RCM (Revenue Cycle Management) module experience
• Specific Epic modules plus actual revenue-cycle workflows
• Epic Resolute
• Resolute Hospital Billing / HB
• Resolute Professional Billing / PB
• Single Billing Office / SBO
• Epic Revenue Cycle
• Epic Billing
• Claims
• Charge entry / charge capture
• Billing
• Payment posting
• Accounts receivable / A/R
• Denials
• Follow-up
• Patient accounts
• Guarantor accounts
• Coverage / insurance
• Financial counseling
• Prior authorization / referral denials
• Workqueues
• Person should have very deep Healthcare & EPIC domain expertise along with hands on experience working on AI technology
• Candidate must have recent working experience on EPIC technologies
• Deep knowledge of Epic
• Years Experience: 10+
• Design scalable, secure, resilient cloud applications with a strong understanding of distributed systems, APIs, microservices, integration patterns, and software architecture fundamentals
• Recent experience on Healthcare and EHR specifically Epic
• Deep experience designing and implementing cloud solutions
• Strong experience with Infrastructure as Code and cloud provisioning using technologies such as Bicep, Terraform, ARM, or equivalent tools
• Strong software engineering fundamentals and a deep understanding of Git , branching strategies, pull requests, code reviews, versioning, and collaborative development practices
• Design and implement automated CI/CD pipelines using Azure DevOps, GitHub Actions, GitLab, Jenkins , or similar platforms, with an emphasis on automated, repeatable, and reliable software delivery
• Hands-on experience with Docker and Kubernetes , including containerized application architecture, deployment, scaling, networking, and operational considerations
• Strong experience with relational and distributed data technologies such as PostgreSQL, MySQL, Redis , and Databricks , with an understanding of data architecture, performance, scalability, and integration
• Design systems for production from the start, with strong understanding of observability, application performance, logging, metrics, tracing, alerting, security, and operational resilience
• Understand how to diagnose, monitor, secure, and operate distributed systems in production
• Actively leverage GenAI tools to accelerate coding, testing, documentation, troubleshooting, and solution development
• Maintain end-to-end ownership of the products and systems you architect
• Be comfortable moving between high-level architecture and hands-on implementation when needed
• Epic certified
• Preferably Microsoft Azure
• Experience with AWS or GCP is also valuable
• Experience with technologies such as Grafana, Azure Application Insights, Azure Log Analytics, OpenTelemetry (OTel) , or similar platforms is preferred
• Experience building or integrating GenAI-powered applications is strongly preferred

Company Overview

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