[Remote] Ariba Supplier Enablement Analyst

Note: The job is a remote job and is open to candidates in USA. Johnson Controls is seeking an Ariba Supplier Enablement Analyst to support supplier onboarding and enablement within the Ariba Network environment. The role manages supplier adoption, resolves transaction issues, supports ERP transformation initiatives, monitors performance metrics, and drives process improvements across the procure-to-pay organization.

Responsibilities

• Manage end-to-end supplier onboarding, including supplier outreach, onboarding sessions, and system training
• Drive adoption of PO and electronic invoicing processes
• Track and actively manage supplier readiness, identifying risks and driving mitigation actions. Ensure alignment to program timelines
• Manage supplier enablement mailbox; triage and resolve inquiries
• Analyze and resolve complex issues related to PO submission, invoicing, and payments, driving cross-functional resolution with AP, IT, and Payment teams. Drive resolution of recurring issues through root cause analysis (globally)
• Investigate invoices in exception/reconciling status and drive resolution
• Act as a subject matter resource for Ariba enablement activities and provide guidance on best practices
• Support supplier onboarding activities tied to ERP migrations (e.g., SAP S/4HANA)
• Participate in project meetings and execute assigned enablement tasks
• Align supplier onboarding timelines with ERP cutover schedules
• Track supplier enablement pipeline and onboarding progress
• Monitor KPIs including supplier activation, invoice success, and paid-on-time (POT) performance
• Maintain and validate Ariba dashboards and reporting accuracy
• Maintain and monitor country-specific invoicing and tax requirements, including changes in regional regulations
• Identify trends and recommend process improvements
• Partner with internal stakeholders to enhance tools, workflows, and user experience

Skills

• Demonstrated experience with SAP Ariba (Buying & Invoicing), including supplier enablement and transaction support within a P2P environment
• Strong problem-solving and analytical skills
• Proficiency in Excel and data analysis (large datasets, dashboards)
• Strong written and verbal communication skills, including supplier interaction (Teams, Outlook, OneNote, etc)
• Ability to guide suppliers through onboarding and adoption
• Investigates issues to root cause and drives resolution
• Clear, professional, and effective (written and verbal)
• Drives alignment across cross-functional teams, including AP, IT, and Procurement
• Exercises sound judgment, works independently, and escalates appropriately
• Ariba Network functionality and transaction flows
• P2P process knowledge (PO → invoice → payment lifecycle)
• Data analysis and KPI tracking
• ERP system integration awareness (SAP/S4)
• Ownership and accountability for assigned scope
• Adaptability in a dynamic transformation environment
• Continuous improvement mindset
• Attention to detail and operational discipline
• Knowledge of Accounts Payable and payment processes
• Experience supporting ERP transformations (e.g., SAP, S/4HANA)
• Familiarity with global invoicing compliance and tax requirements
• Multilingual capability (English and Spanish preferred)

Benefits

• This is a remote position
• This position includes a competitive benefits package

Company Overview

Company H1B Sponsorship