[Remote] Associate Director of Operations

Note: The job is a remote job and is open to candidates in USA. Cardinal Group Companies is hiring an Associate Director of Operations to support the Director of Operations in managing a portfolio of communities. The role supports property operations, financial performance, client relations, team leadership, and business development.

Responsibilities

• Provide oversight and management of an assigned portfolio of communities
• Assist in the preparation of annual operating and capital budgets, marketing, and business plans
• Monitor monthly and quarterly financial performance and ensure accurate and timely reporting to clients
• Assist in the onboarding of new Portfolio Managers, including leading portions of the onboarding agenda and providing ongoing mentorship
• Implement, execute, and revise sales, leasing, and operational plans to achieve occupancy and revenue goals
• Analyze market trends and proactively adjust to changing conditions
• Assist in the implementation and evaluation of resident retention programs
• Ensure compliance with all company policies and procedures
• Assist in the mentorship and performance management of direct reports, including client management, data, and reporting reviews, conducting performance reviews, providing coaching, and addressing performance issues
• Contribute to the development and implementation of team goals and objectives
• Participate in the hiring and onboarding of new team members
• Foster a positive and inclusive team environment
• Assist in developing and maintaining strong client relationships
• Participate in client pitches/meetings and presentations
• Review Business Development budgets
• Assist in identifying and converting opportunities for expanded client engagement
• Contribute to new business activities as required
• Assist the Director of Operations with special projects and other duties as assigned
• Represent the company at industry events and conferences as needed

Skills

• 5+ years of experience in property management with a focus on property operations
• Bachelor's degree required
• Strong leadership, communication, and interpersonal skills
• Proven ability to analyze data, identify trends, and develop effective solutions
• Experience with property management software and financial reporting
• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office  Suite
• Master's degree preferred

Benefits

• Eligible to participate in the company benefits plan.
• Health, vision, dental, and pet insurance.
• A 401(k) retirement plan.
• Student loan assistance.
• Licensing and continuing education reimbursement.
• Parental leave.
• Housing allowances or gifts.
• Remote work arrangement.

Company Overview

Company H1B Sponsorship