[Remote] Associate EDI Integration Solution Consultant

Note: The job is a remote job and is open to candidates in USA. Morton Salt is a company that produces and delivers salt products for consumer, commercial, and industrial uses. The Associate EDI Integration Solution Consultant supports the day-to-day operation, monitoring, troubleshooting, and maintenance of EDI integrations and B2B transactions. The role also manages support requests, trading partner configurations, onboarding, documentation, and cross-functional issue resolution.

Responsibilities

• Support day-to-day operation and monitoring of EDI integrations and business transactions
• Manage and triage requests in our EDI Inbox
• Monitor EDI queues, alerts, acknowledgments, and transaction statuses to ensure successful processing
• Manage and prioritize EDI support tickets to ensure timely resolution and minimal business disruption within defined SLAs
• Provide technical support, user guidance, and training related to EDI processes and integrations
• Troubleshoot EDI transaction failures, data discrepancies, communication issues, and processing errors
• Analyze EDI data and transaction flows to identify the source of processing issues
• Coordinate issue resolution across application, integration, infrastructure, and business teams
• Assist with onboarding and testing changes for new and existing EDI trading partners
• Configure and maintain EDI trading partner profiles, mappings, and communication settings
• Work with internal business teams and external trading partners to gather and document EDI requirements ensuring that integrations follow our EDI standards
• Maintain documentation for trading partners, mappings, specifications, processes, and support procedures
• Build and manage relationships with trading partners, third-party EDI providers, and our internal teams across IT /business
• Participate in system upgrades, enhancements, implementation projects, and cross-functional initiatives
• Perform other duties assigned that support the overall success of the team, department, or organization. This may include participating in cross-functional initiatives, contributing to process improvements, or assisting with special projects as needed

Skills

• 2-4 years of experience supporting EDI, B2B integrations, application integrations, or a related technical environment
• Basic understanding of EDI concepts, transaction processing, trading partner integrations, and communication protocols such as AS2, SFTP, FTP, REST, VAN
• Experience with ANSI X12 and transactions 850, 855, 856, 810, 875, 880, 940, 945, 944, 947, 943, 404, 997
• Experience troubleshooting technical or data-related issues
• Ability to read and analyze structured data files and EDI transactions
• Strong attention to detail, analytical and problem-solving skills
• Experience working/testing with third party EDI platforms/providers such as Cleo, SPS Commerce, Ariba Network, Tungsten, GXS or other
• Excellent written and verbal communication skills with the ability to work with both technical and business teams internally and externally
• Ability to manage and take ownership of multiple issues and priorities in a fast-moving production support environment independently and in a professional manner
• Basic knowledge of ERP systems such as SAP, Oracle, Infor, or other
• Basic knowledge of middleware and integration platforms
• Experience with Microsoft Office, including Excel
• SAP PO is a plus
• Familiarity with XML, JSON, CSV, APIs, or other integration formats
• Exposure to SAP ECC and integration with IDOCS
• Hands-on experience with EDI mapping tools such as SAP PO, Sterling, Boomi, or other
• Retail/Consumer Goods/Manufacturing Industry Experience

Benefits

• Annual bonus eligibility
• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid sick time
• 401(k) with company matching
• Employee assistance program

Company Overview

Company H1B Sponsorship