Remote Position

[Remote] Associate Project Manager, Client Delivery

🌍 Remote Β· United States πŸ’Ό Full-time

Note: The job is a remote job and is open to candidates in USA. eSoftware Associates Inc. (ESW) is hiring an Associate Project Manager to own delivery of assigned client projects. The role leads client communication, maintains plans and project records, coordinates delivery teams, manages scope and risks, and guides quality checks and client testing through sign-off.

Responsibilities

  • Lead your projects. You are the main client contact on assigned projects. You run kickoff meetings and status calls, and you send clear recaps afterward
  • Keep plans current. Maintain project plans, milestones, and status in ESW's systems so everyone knows where things stand
  • Check quality. Use ESW's checklists to run quality checks before anything reaches the client. Then guide the client through testing to sign-off
  • Manage scope changes. Spot changes to scope, document them, and get written client approval before extra work starts. Leadership helps you size them
  • Track risks and hours. Watch risks and hours against the estimate. Raise issues early to leadership with a suggested next step
  • Coordinate the team. Work with ESW developers, solution architects, and trainers to keep work on plan
  • Close out cleanly. Keep project records up to date and complete a clean handoff when the project ends

Skills

  • U.S. work authorization required
  • About 4 years coordinating or managing client-facing projects
  • You explain things plainly to clients and write recaps people can act on
  • You stay on top of several workstreams at once without losing track of details
  • You have owned client accounts or relationships over time and kept clients informed and confident
  • You use Microsoft Teams and Outlook every day
  • You have hands-on experience managing client records and activity in a CRM
  • Technology projects are preferred
  • Experience with them is a plus, not a requirement
  • Some hands-on time with Microsoft 365, SharePoint, or Power Platform
  • Experience in a consulting, professional services, or Microsoft partner setting
  • Familiarity with Agile, Waterfall, or hybrid methods, or a project management tool
  • PMP, CAPM, MS-900, or PL-900 are welcome but not required

Benefits

  • Full-time W-2 position
  • Fully remote within the U.S.
  • A structured, phase-gated delivery process with leadership support
  • Training on the Microsoft stack

Company Overview

  • eSoftware is a leading Microsoft consulting firm based in New York City, dedicated to serving businesses across North America. It was founded in 2006, and is headquartered in New York, New York, USA, with a workforce of 11-50 employees. Its website is https://www.eswcompany.com/.
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