Remote Position

[Remote] Business Systems Analyst II - CAB

🌍 Remote Β· United States πŸ’Ό Full-time

Note: The job is a remote job and is open to candidates in USA. First Citizens Bank is hiring a Business Systems Analyst II - CAB to provide advanced technical and operational support for business systems. The role assesses business needs, implements system specifications, and supports bank objectives through data analysis, reporting, and system testing or development.

Responsibilities

  • Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output
  • System Support - Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units
  • Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Ensures compliance through monitoring and analysis
  • Reporting - Produces reports based on data analysis, user input, and system testing. Identifies patterns, discrepancies, and areas of improvement

Skills

  • Bachelor's Degree and 2 years' experience OR High School Diploma or GED/Equivalent and 6 years' experience in Systems Support, or Analytics, or Operational Support
  • Proficient in SQL, API MuleSoft, Postman
  • Banking Experience
  • Strong communication skills
  • Ideal candidate will be a self-starter, builds relationships, flexible, and resourceful

Benefits

  • Remote role; can be hired in AZ, FL, NC, or TX.

Company Overview

  • First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more. It was founded in 1898, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 10001+ employees. Its website is http://www.firstcitizens.com.
  • Company H1B Sponsorship

  • First Citizens Bank has a track record of offering H1B sponsorships, with 225 in 2026, 126 in 2025, 115 in 2024, 249 in 2023, 53 in 2022, 12 in 2021, 9 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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