[Remote] Associate Director - Clinical Operations - Healthcare

Note: The job is a remote job and is open to candidates in USA. Guidehouse is hiring an Associate Director to lead consulting engagements that improve clinical, operational, and financial performance for hospitals and health systems. The role manages multi-workstream programs, develops client relationships and solutions, and delivers measurable outcomes across areas including clinical operations, workforce productivity, and revenue management.

Responsibilities

• Deliver high-quality consulting services for clients within the Guidehouse Healthcare Payer and Provider Practice
• Provide healthcare industry expertise and management consulting support across client engagements
• Build and maintain account relationships with key client decision-makers
• Identify priority issues and develop practical, client-specific solutions
• Provide delivery assurance across engagements, ensuring quality, consistency, and stakeholder alignment
• Coach and mentor team members on client assignments and within account teams
• Demonstrate visible leadership within the account and the broader practice
• Lead consulting projects to deliver contract outcomes, project plans, and executive expectations by influencing key decision-makers and stakeholders

Skills

• Flexible, positive communication and relationship-building skills
• Develop, track, and manage performance metrics across clinical and non-clinical operations
• Strong quantitative orientation
• Strong writing and presentation skills
• Advanced proficiency in Excel, Word, and PowerPoint with the ability to independently produce client-ready deliverables
• Bachelor's degree
• 7+ years of experience in hospital operations (e.g., clinical operations, performance improvement, labor and non-labor optimization, physician operations, or provider-focused financial operations)
• Deep knowledge of hospital and health system operations
• Ability to benchmark and analyze data to redesign operational processes, improve efficiency, and establish standard work
• Ability to conduct research, interpret analytics, and develop actionable recommendations
• Working proficiency in Microsoft Office
• Consulting experience delivering complex, multi-site operational change and clinical improvement programs on aggressive timelines
• Strong client leadership and business development skills, including identifying opportunities and selling add-on work
• Prior subject matter expertise or PMO experience
• Industry thought leadership (e.g., articles, white papers, speaking engagements)
• MS Project experience
• Nursing or other clinical degree from an accredited institution
• Self-motivated and committed to continuous learning; consistently produces high-quality work
• Comfortable presenting findings to hospital executives and recommending solutions aligned to leading practices
• Strong interpersonal skills and ability to collaborate with clinician-based departments and diverse stakeholders (physicians, nurses, executives, and ancillary staff)
• Understanding of complex IT and technology-enabled solutions that improve efficiency, quality, and throughput of care

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time
• Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account
• Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement
• Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend
• Remote work (any location in the United States)

Company Overview

Company H1B Sponsorship