Remote Call Center Representative
DescriptionRemote Call Center RepresentativeSupport that connects--wherever you are.Company ProfileOne of the nation's premier contact centers, this client serves as an extension of your brand.From connecting with inbound or outbound calls, assisting with customer service inquiries, engaging with donor development, helping acquire qualified new leads, managing chat, text, and social or helping someone in need, we are your dedicated brand advocate.What's in it for you?Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including :Medical / Vision / Dental / Rx plansHoliday PayTeladoc (online care)Referral Bonus IncentiveWeekly Pay401kAnd More!Remote Call Center Representative Details :Temp-to-Hire positionhourFull Time work availableWeekend work requiredVarious shifts availableAnswering inbound callsRecord customer information accuratelyProcessing credit card paymentsEngage with customers in a friendly and professional manner while actively listening to their concernsOther project work may include digital chat assistance, customer reviews, email responsesRemote Call Center Representative Qualifications :Prior call center or customer service experience is required.Experience with CRM tools (, Salesforce, Zendesk, HubSpot) is a plus.Familiarity with remote work tools (Slack, Zoom, ticketing systems).Reliable high-speed internet connectionQuiet, dedicated workspace Computer or laptop with updated operating systemUSB headset with microphone (noise-canceling preferred)Backup power or internet solutions are a plusTyping speed and accuracy (, 40WPM)Applicant may be subject to a background checkA conviction record will not necessarily prevent you from being employed.You will be required to complete and submit a questionnaire.We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability..