[Remote] CAMPAIGN SUPPORT SPECIALIST (REMOTE/USA) - GDM (GRAY MEDIA GROUP)

Note: The job is a remote job and is open to candidates in USA. Gray Media’s Gray Digital Media (GDM) is hiring a Campaign Support Specialist to support its sales and operations teams. The role bridges sales, ad operations, and product teams by tracking campaign progress, improving processes, coordinating across departments, and providing client-facing teams with strategic guidance.

Responsibilities

• Progress Tracking & Reporting: Track campaign progress and provide basic reporting, updates, or information as needed to keep all teams aligned
• Process Improvement: Identify potential gaps in understanding, documentation, or processes and recommend training opportunities to improve overall workflow and efficiency
• Cross-Functional Collaboration: Work collaboratively across departments to ensure seamless coordination and communication
• Strategic Guidance: Provide client-facing teams with strategic guidance, talking points, and best practices to address evolving client needs and maintain team confidence

Skills

• Bachelor's degree in Marketing, Communications, or a related field with 1+ years of relevant experience; OR 3+ years of professional experience in customer service, client solutions, or digital media support
• Strong written communication skills, with the ability to translate technical and operational information into clear, client-ready insights
• Ability to work effectively in a fast-paced, collaborative environment
• Team player with a self-starter mentality
• Familiarity with Google Platforms
• Experience with Meta Ads Manager and other DSP Platforms
• Experience supporting digital marketing or advertising campaigns

Benefits

• Remote work (United States).

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