[Remote] Chief Product Officer - Healthcare SaaS

Note: The job is a remote job and is open to candidates in USA. A confidential healthcare technology company is seeking a Chief Product Officer to lead product vision, strategy, and execution across its AI-enabled platform. The role oversees Product Management, Product Marketing, and Design/UX, with a focus on customer adoption, platform growth, and business impact.

Responsibilities

• Define and execute a long-term product vision and roadmap across the platform
• Translate complex customer and market needs into differentiated, commercially viable products
• Make disciplined investment decisions across established products, emerging opportunities, and foundational platform capabilities
• Develop business cases for new investments, guide pricing strategy, and own product’s contribution to recurring revenue growth
• Identify opportunities to expand the platform’s value across customer segments and use cases
• Own product adoption, activation, engagement, and retention outcomes
• Turn enterprise deployments into sustained use within customers’ day-to-day workflows
• Build a deep understanding of end-user behavior through direct observation and regular customer engagement
• Partner with Customer Success and Implementation to remove adoption barriers and demonstrate measurable value
• Balance the needs of enterprise buyers, operational leaders, and frontline users
• Guide the evolution of AI-enabled capabilities, data infrastructure, and integrations with enterprise healthcare systems
• Ensure products fit naturally into existing customer workflows and technology environments
• Improve implementation scalability through standardized configurations, activation tools, documentation, and repeatable integration approaches
• Lead launch strategy and commercial readiness, incorporating customer and go-to-market feedback into ongoing prioritization
• Recruit, develop, and lead high-performing Product, Product Marketing, and Design/UX teams
• Serve as an active member of the executive team, helping shape business strategy beyond the product function
• Align leaders around priorities, surface risks early, and drive execution where ownership crosses organizational boundaries
• Communicate product strategy, performance, and investment trade-offs clearly to executives and the board
• Apply AI agents and automation thoughtfully to improve how the product organization operates

Skills

• 15+ years of product management experience, including at least 5 years in senior product leadership
• At least 5 years of experience leading Product Design or UX teams
• A track record of scaling an AI-enabled or data-intensive SaaS platform from initial traction to broad adoption
• Direct accountability for adoption and engagement metrics, including activation, active usage, and retention
• Experience developing platform-level strategy across multiple products, customer segments, or use cases
• Strong commercial judgment, including investment prioritization, pricing, and connecting product decisions to revenue outcomes
• A hands-on approach to customer discovery, including direct, on-site observation of users and their workflows
• The ability to lead distributed teams and collaborate effectively across technical, commercial, and customer-facing functions
• Executive-level communication skills and the ability to influence senior stakeholders and board members
• A practical approach to using AI agents and automation in both product development and organizational operations
• Bachelor's degree required
• Candidates from other complex enterprise software environments will also be considered
• Clinical workflows, healthcare data platforms, or integrations with electronic health records
• Healthcare interoperability standards and enterprise integration requirements
• Products serving healthcare providers and/or life sciences organizations
• AI product development, model deployment, governance, or AI-enabled workflow design
• Navigating the operational, financial, and regulatory considerations that influence healthcare purchasing and adoption
• Advanced degree or MBA preferred
• Healthcare SaaS experience is strongly preferred

Benefits

• 100% remote, based anywhere in the United States

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